Outside Sales / HVAC - Laurel, MD

As an Outside Sales Representative at ARS-Rescue Rooter, your main responsibilities include connecting customers to HVAC solutions, providing upgrades and replacement options, and experiencing zero cold calling due to the warm leads provided. You’ll also engage in following up with customers, ensuring their comfort needs are met, and working closely with installation crews for next-day services.

Candidates applying for the Outside Sales position at ARS-Rescue Rooter should have prior experience selling residential services, ideally with HVAC specifics. Additional qualifications include excellent customer service skills, a valid driver's license, and the willingness to work flexible hours. A strong work ethic and the ability to travel to appointments are also essential.

ARS-Rescue Rooter offers comprehensive training for its Outside Sales Representatives, including technical training, sales techniques, safety protocols, and leadership development. Our in-house Learning & Development team is committed to your growth, ensuring that you have the skills and knowledge needed to excel in your role.

The income potential for an Outside Sales Representative at ARS-Rescue Rooter is impressive, with uncapped commission opportunities that can range from $100k to $200k+ annually. After training, you will benefit from weekly settlements, helping you see your earnings grow in real-time.

As an Outside Sales Representative at ARS-Rescue Rooter, you can expect a comprehensive benefits package including low-cost medical insurance, dental and vision options, a Health Savings Account, 401(k) with company match, generous PTO, company-paid life insurance, and exclusive discount programs. It's designed to ensure you're well cared for both professionally and personally.

Building relationships in Outside Sales involves active listening, understanding client needs, and consistent follow-ups. Highlight experiences where loyalty was nurtured, demonstrating how you maintain connections for future opportunities.

Certainly! Focus on a specific instance where you exceeded targets or solved a client’s problem through your solution. Use the STAR method (Situation, Task, Action, Result) to structure your response clearly.

Handling objections effectively requires empathy and understanding. Share a technique where you validated the client’s concerns and then presented tailored solutions that addressed their specific issues.

Maintaining motivation is key in sales. Discuss personal techniques, like setting daily goals or reflecting on previous successes, and emphasize utilizing support from peers and management during tough times.

Highlight any specific systems you’ve used, detailing how you leveraged them to improve sales processes, manage leads, or analyze customer data. Be sure to mention any results that came from using technology effectively.

Researching ARS-Rescue Rooter shows commitment and initiative. Summarize your understanding of their HVAC solutions, customer service philosophy, and commitment to quality and how it impacts client satisfaction.

Prioritization involves assessing the potential of leads and urgency. Share your approach, such as categorizing leads based on follow-up times, potential value, and personal relationships to ensure efficient management.

Customer feedback is invaluable as it informs adjustments in approach or service offerings. Discuss how you’ve implemented feedback to enhance client interactions or improve subsequent sales strategies.

In challenging situations, listen actively and remain calm. Provide a specific example of how you dealt with a difficult client, turning it into a positive outcome through effective communication.

Express genuine enthusiasm about the role. Highlight ARS-Rescue Rooter’s reputation, commitment to quality, and how your personal values align with their mission, making it an ideal fit for your career aspirations.