Web Programmer
The Web Programmer role requires a self-starter, proactive problem solver and action-oriented team player with previous experience managing a large-scale survey design and implementation, client relationships and internal teams. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude.
This is a contingent hire position.
This position is remote. However, travel for occasional in-person meetings may be required.
- Make recommendations for how to improve web tools and websites related to the client’s customer satisfaction surveys.
- Implement improvement recommendations to enhance the user experience of the web tools and survey instruments.
- Check websites and survey implementation for errors and resolve broken links, typos, non-compliant content and other errors.
- Research and report on current trends to creative web-based internet programs.
- Ensure all web content is Section 508 compliant, as applicable.
- Add or adjust pages to better target information to specific audiences.
- Track, quality check and resolve all web updates for review with the client on regular basis.
- Use web data analytics and digital tools to improve overall performance.
- Support other duties and assignments as required by clients.
- Stay up to date with the latest programming and survey methodologies, best practices and industry trends and apply them to enhance survey design and data collection.
- 3 years of experience.
- Bachelor’s degree in related field.
- Demonstrated experience in customizable aspects of programming for the web and survey development efforts.
- Proven experience designing, developing, debugging and maintaining web and survey content.
- Demonstrated knowledge of Section 508 compliance standards and related laws within the Rehabilitation Act of 1973.
- Knowledge of computer, networking and survey applications, principles, concepts and methods.
- Strategic thinker with a forward-looking approach to marketing trends and technologies.
- Strong problem-solving skills and the ability to think critically.
- Ability to manage competing deadlines.
- Experience supporting complex projects and transformation efforts within the federal government.
- Comfortability with supporting complex client relationships.
- Ability to obtain and maintain a public trust clearance.
- Legal authorization to work in the U.S.
- Strong critical thinking, analytical and time management skills.
- Proven ability to organize, prioritize and work well with others.
- Ability to communicate thoughts, ideas and solutions logically both written and orally.
- Ability to stay calm under pressure and in a fast-paced environment.
- Ability to receive feedback from clients and implement changes quickly and effectively.
- Ability to get up to speed quickly on complex issues.
- Desire to work in a fast-paced, rapidly evolving environment.
Average salary estimate
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