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Field Operations Engagement Specialist

About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.


The Field Operations Engagement Specialist will be instrumental in driving revenue growth and ensuring the successful adoption of Artera’s AI-based tests within the healthcare sector. This role blends relationship management, strategic sales planning, and technical expertise to build meaningful connections with healthcare institutions and deliver impactful solutions for oncology care. The ideal candidate will have a strong background in e-commerce experience to leverage digital strategies for expansion.



Key Responsibilities:
  • Build strong, long-term relationships with healthcare institutions, oncologists, and key stakeholders. Understand their clinical needs, challenges, and goals to position Artera’s products effectively.
  • Develop and execute a comprehensive commercial strategy to drive revenue growth and achieve test order quota, including determining how to achieve new product adoption and expansion of commercial opportunities.
  • Communicate the application and value of Artera’s AI-based tests to customers, highlighting the impact on patient outcomes.
  • Remain informed about industry trends, competitive products, and market dynamics to position Artera’s products strategically.
  • Partner with the Marketing team to align commercial efforts with product launches and marketing campaigns.
  • Deliver persuasive presentations and proposals showcasing the benefits of Artera’s personalized therapy products.
  • Lead commercial negotiations, address objections, and ensure all contracts and agreements are executed promptly.
  • Maintain accurate and current records of commercial activities, opportunities, and customer interactions using CRM software.
  • Drive Sales team enablement and support commercial efforts by partnering with pathologists and pathology lab administrators on Artera workflows (e.g. reflexive ordering)
  • Monitor and report on commercial performance, providing insights and recommendations for continuous improvement.


Essential Requirements:
  • Bachelor’s degree in a relevant field (pharmacy, psychology, science, business, communications, behavioral science, marketing etc.); required.
  • 3-5 years of relevant sales experience in e-commerce. 
  • Proven track record in e-commerce sales with a record of high-performing quotas and metrics 
  • Exceptional communication, presentation, and negotiation skills.
  • Extremely comfortable and effective at engaging customers remotely and face-to-face
  • Self-motivated, goal-oriented, and capable of working independently in a fast-paced environment.
  • Highly organized and able to effectively manage multiple priorities in a fast-paced environment.
  • Proficiency with CRM tools and the ability to analyze sales data effectively.
  • Willingness to travel as needed to meet with clients and support field activities.
  • Confident in achieving and exceeding ambitious metrics and goals


Preferred Qualifications:
  • Experience in the pharmaceutical or AI healthcare sector.
  • Knowledge of clinical workflows 
  • Sales experience in healthcare or medical sales, with a strong preference for oncology or urology


$100,000 - $140,000 a year
In addition to base salary, equity is a core component of our compensation. We also offer 401k matching, unlimited paid time off (PTO), and more. 

The base salary is competitive and commensurate with experience, qualifications, and other factors to be discussed during the interview process. 

Equal Employee Opportunity: At Artera, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients and physicians. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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CEO of Artera
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Guillaume de Zwirek
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What You Should Know About Field Operations Engagement Specialist, Artera

At Artera, we are a forward-thinking AI startup dedicated to revolutionizing oncology care through cutting-edge medical artificial intelligence tests. We are on a mission to personalize therapy decisions for cancer patients globally, and we are looking for a Field Operations Engagement Specialist to join our passionate team. In this exciting role, you'll be at the forefront of driving revenue growth and facilitating the adoption of our innovative AI-based tests within the healthcare sector. Your expertise in relationship management and strategic sales planning will allow you to forge meaningful connections with healthcare institutions and key stakeholders, ultimately delivering impactful solutions that enhance patient outcomes. You'll collaborate closely with oncologists to understand their unique challenges and goals, ensuring you can position Artera's offerings effectively. As you develop and execute a robust commercial strategy, you'll leverage your background in e-commerce to enhance our digital outreach and support. Whether you're leading persuasive presentations, navigating commercial negotiations, or partnering with our Marketing team for successful product launches, your role will be pivotal to our success. With a strong emphasis on personal growth, Artera provides a supportive environment where you can thrive while working independently in this remote role. If you're driven, organized, and ready to exceed ambitious goals in a fast-paced setting, we invite you to explore this opportunity to help shape the future of cancer care with us.

Frequently Asked Questions (FAQs) for Field Operations Engagement Specialist Role at Artera
What does a Field Operations Engagement Specialist do at Artera?

As a Field Operations Engagement Specialist at Artera, you'll drive revenue growth and ensure the successful adoption of our AI-based tests within the healthcare sector. This role involves building long-term relationships with healthcare institutions, understanding their needs to position our products effectively, and developing strategic commercial plans.

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What qualifications are required for the Field Operations Engagement Specialist position at Artera?

Candidates for the Field Operations Engagement Specialist role at Artera should have a Bachelor’s degree in a relevant field and 3-5 years of relevant sales experience, particularly in e-commerce. Strong communication, presentation, and negotiation skills are also essential.

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What are the key responsibilities of a Field Operations Engagement Specialist at Artera?

Key responsibilities include building relationships with healthcare institutions, executing a comprehensive commercial strategy, delivering persuasive presentations, negotiating contracts, and maintaining CRM records of commercial activities.

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What is the salary range for a Field Operations Engagement Specialist at Artera?

The salary range for the Field Operations Engagement Specialist position at Artera is $100,000 to $140,000 per year, depending on experience and qualifications. Equity is also a vital part of our compensation package.

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What benefits does Artera offer for the Field Operations Engagement Specialist role?

At Artera, we offer competitive salaries, 401k matching, unlimited paid time off (PTO), and more as part of our comprehensive benefits package, supporting a healthy work-life balance for our employees.

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How does the Field Operations Engagement Specialist support Artera's AI healthcare products?

The Field Operations Engagement Specialist at Artera focuses on driving the adoption of our AI-based healthcare products by effectively communicating their value to customers, leading commercial strategies, and addressing the unique challenges faced by healthcare institutions.

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Is remote work available for the Field Operations Engagement Specialist at Artera?

Yes, the Field Operations Engagement Specialist position at Artera is designated as a remote role, allowing you to engage with clients and stakeholders from anywhere in the U.S. while maintaining effective communication and relationship management.

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Common Interview Questions for Field Operations Engagement Specialist
What experience do you have in sales within the healthcare sector?

When answering this question, highlight specific sales roles you've held in the healthcare sector, emphasizing your achievements and how they relate to the Field Operations Engagement Specialist position at Artera.

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How do you approach building relationships with healthcare institutions?

Discuss your strategy for establishing rapport, understanding specific client needs, and tailoring your approach to ensure successful engagement and long-term partnerships, particularly in oncology settings.

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Can you share an example of how you achieved a challenging sales goal?

When responding, provide a concrete example that showcases your problem-solving skills, adaptability, and strategic thinking—critical attributes for a Field Operations Engagement Specialist at Artera.

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How familiar are you with AI technologies in healthcare?

Discuss any relevant experience you have with AI technologies, emphasizing your ability to communicate their benefits to clients in a relatable manner—a key aspect of the role at Artera.

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What strategies would you implement to introduce Artera's AI tests to new clients?

Outline specific strategies, such as targeted outreach, educational presentations, and collaboration with oncologists to create tailored solutions that meet client needs and enhance patient outcomes.

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How do you handle objections from prospective clients?

Provide examples of your negotiation skills and how you've successfully addressed objections while maintaining a positive relationship, showcasing your ability to remain composed under pressure.

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What tools or methods do you use for sales data analysis?

Share your experience with CRM tools and data analysis techniques that you've employed in previous roles, illustrating how you've used data to drive sales strategy and improve performance.

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Describe a time when you worked with a marketing team to align efforts.

Discuss a specific collaboration with a marketing team, detailing how your combined efforts led to successful product launches or marketing campaigns, particularly in the healthcare sector.

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Why do you want to work for Artera?

Express your enthusiasm for Artera's mission, alignment with their values, and how you see your skills and experiences contributing to the company's goals in cancer care and AI technologies.

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How do you prioritize tasks in a fast-paced environment?

Explain your organizational skills and techniques for prioritizing projects, maintaining efficiency, and ensuring that high-impact tasks are addressed first—key in the dynamic role of Field Operations Engagement Specialist.

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Make healthcare #1 in customer service.

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Full-time, remote
DATE POSTED
November 27, 2024

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