Head of Renewal

Position: Head of Opportunity to Renewal The Revenue Operations team at Asana enables efficiency, velocity, and productivity at scale through the development and management of processes, commercial policies, systems, and data to help maximize Asana's impact on the world. Revenue Operations comprises four primary functions: Global Planning, Core Operations, Pipeline Operations, and a team seeking... an amazing leader-Opportunity to Renewal Processes & Capabilities. The Opportunity to Renewal team in Revenue Operations is chartered with defining and driving forward our Seller Experience. In the role, you'll shape our seller experience, streamlining rep efficiency and fueling productivity. Do you have a passion for Sales process design, optimizing Opportunity/Deal management, Forecasting efficacy and data-based decision making? Do you have experience leading GTM transformations that leverage x-functional teams to deliver revenue-focused end results? Are you a player/coach who enjoys growing and upscaling a team? If yes, you may be the right person to lead the Opportunity to Renewal team. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you will achieve • You will be a critical member of our Revenue Operations leadership team, collaborating & leading global initiatives to accelerate growth and efficiently scale for long-term growth • Lead a high performing team, executing projects that optimize processes, enhance commercial policies, uncover key data insights, and devise strategies to augment Seller Experience and revenue generation for Asana • Bridging the Revenue Operations strategy to company strategy and effectively communicate to stakeholders with maximum clarity around requirements, impact, risks, and progress of initiatives • Lead initiatives to optimize the opportunity to renewal process, driving increased customer retention and recurring revenue. • Create and manage x-functional governance to unite stakeholders to make cohesive experiences for our sellers and customers. Drive trade-off conversations among stakeholders while maintaining north-star alignment of "what is best for Asana". • Providing guidance and leadership to the team, promoting professional growth About you • 8+ years of leadership wherein you've successfully grown and led a diverse organization • 8+ years of experience building solutions in the Opportunity to Order domain - sales process, opportunity design & deal management, forecasting, provisioning, bookings and analytics • Experience with enterprise SaaS tools for communication and operations (e.g. SFDC) • A proven track record of concurrently managing multiple complex projects to completion within tight deadlines • Ability to translate internal stakeholders' needs into concrete requirements, showcasing your clear communication abilities and empathy • Natural ability to adapt and flourish in a fast-paced startup atmosphere, prioritizing, setting requirements, and goals based on the company's context • Demonstrated skills in fostering collaborations across diverse cross-functional teams and not shying away from taking tough decisions • Ability to think beyond today's challenges and drive cross-functional teams toward a coherent long-term vision At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $234,000 - $316,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and…