Job details

Assistant (ED Registration)

Job Description:

The Assistant supports the Patient Access staff with the registration/ pre-registration and/or scheduling functions. Keeps abreast of current insurance regulations and handles administrative support functions related to all departments under the division of Patient Access. Collaborates with nursing staff, non-clinical staff, and other professional staff to assist in an efficacious process flow and to ensure adherence to regulatory and/or contractual mandates.

Registers/Pre-registers & schedules patients according to departmental policy and procedure

Performs day-to-day registration/scheduling functions and general office duties including word processing, copying, filing, faxing, answering phones and data entry.
Conducts interviews with patients during the registration/scheduling and/or pre-registration process by obtaining and verifying patient demographics, insurance information, and financial responsibility.
Explains the content of all required forms and obtains signatures as appropriate.
Collects co-payment, deductible, and co-insurance amounts according to patient’s health insurance plan and contractual agreement.
Develops and maintains positive customer service with all patients, colleagues, visitors, and vendors by exercising utmost diplomacy and tact.
Collaborates with other departments to ensure the needs of the patient is met.
Practices confidentiality and privacy protocols in accordance to hospital policies and HIPAA requirements.

Keeps abreast of current insurance regulations.

Maintains current knowledge base regarding insurance information and managed care guidelines; maintains knowledge base of designated networks based upon managed care contracts
Demonstrates ability to utilize data retrieval insurance eligibility systems.

Participates in quality control activities

Reviews, assesses and evaluates patient registrations to ensure accuracy of demographic and financial information.
Corrects erroneous registrations.
Manages RQA reports by resolving errors and producing corrected accounts.

Performs other department specific duties as deemed appropriate by Management.

Job Requirements & Qualifications:

High School Diploma required.

Knowledge in Revenue Cycle, Health Care and/or Medical Field preferred.

Computer literacy with emphasis on Microsoft Office products preferred.

Attention to detail and accuracy.

Strong communication, interpersonal, and multitasking skills.

Prolonged periods of standing and walking.

Company Overview:

Southampton Hospital, now known as Stony Brook Southampton Hospital, is a member of the Stony Brook Medicine healthcare system, combining the best of academic and community medicine. Located in the heart of the village of Southampton, two hours from New York City, it provides healthcare services to an ethnically and socio-economically diverse population of year round residents, second homeowners and vacationers. The population, about 75,000 in the winter months, increases sharply to more than 225,000 in the summer. Stony Brook Southampton Hospital was named a 2018 and 2019 Long Island Top Workplace by Newsday among large employers (defined as having 500+ employees).

Contact Information:

Denise Davis

HR Generalist

631.726.0382

denise.davis@stonybrookmedicine.edu

By Stony Brook University

If you've ever wondered what a seawolf is, Stony Brook University (SBU) might be the place for you. Home of the SBU Seawolves, the university was established by New York State in 1957 and is one of four university centers in the State University o...

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FUNDING

Public

INDUSTRY

Colleges & Universities

TEAM SIZE

10000+

LOCATION

Hybrid, based in Stony Brook, NY

DATE POSTED