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AP & Admin Clerk (full-time, temporary)

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.



Job Description

The Accounts Payable Clerk/Administrative Assistant is an accounting and administrative support position in a fast-paced property management company. The accounts payable portion will be performed 80% of the time and administrative portion 20% of the time.

Job Duties and Responsibilities:

  • Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests.
    Updates homeowner and association information in the system and shared files.
  • Relieves concierge/telephone operators on an as needed basis.
  • Keeps work spaces organized and maintained, Alerts Office Manager of low supplies and assists in supply stocking and distribution.
  • Processes print jobs, scanning and faxing as general office support when needed.
  • Files association documents for Community Managers. Arranges for delivery and pick up of documents from storage when necessary.
  • The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions.
  • Enter, check and approve all invoices for payment for multiple communities.
  • Perform basic invoice filing and check filings for multiple communities.
  • Review and reconcile past-due outstanding invoices.
  • Ensure invoices are processed for all communities.
  • Verify amounts and codes on invoices.
  • Ensure vendors are entered into the system and process any that are not.
  • Other duties as assigned.

Requirements

  • High School Diploma or GED required.
  • 1+ years of AP and clerical experience.
  • Professional customer service skills.
  • Perform calculations and analysis used in basic accounting.
  • Evaluate, analyze and prioritize data in various forms and formats.
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
  • Self-motivated, proactive, detail oriented and a team player.
  • Time management and time critical prioritization skills.
  • Interpretation and completion of verbal and/or written instructions at a proficient level.
  • Knowledge of general office equipment (copier, fax, phone systems, etc.).
  • Knowledge of company policies, procedures and forms.
  • Confidentiality and discretion in the performance of all duties and responsibilities.

#LI-PK1




We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Average salary estimate

$45000 / YEARLY (est.)
min
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$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About AP & Admin Clerk (full-time, temporary), Associa

Are you ready to kickstart a rewarding career with Associa as an AP & Admin Clerk? Located in Laurel, Maryland, we're a fast-paced property management company that's leading the industry with our commitment to community innovation and excellence. As the AP & Admin Clerk, you'll find yourself at the heart of our operation, dedicating 80% of your time to managing accounts payable with precision while spending the rest of your time on vital administrative tasks. This role’s responsibilities include responding to inquiries from homeowners, board members, and vendors, and helping maintain organized workspaces. You'll play a critical role in processing invoices for multiple communities, ensuring accuracy and efficiency in payments, all while honing your skills in basic accounting and office management. We value proactive individuals with great customer service skills who are detail-oriented and capable of prioritizing tasks. With support from a vibrant team of over 11,000 professionals, your contributions will make a difference in the lives of nearly five million residents across North America. If you have a high school diploma or GED and at least a year of clerical experience, including accounts payable, we invite you to join us in building the future of community.

Frequently Asked Questions (FAQs) for AP & Admin Clerk (full-time, temporary) Role at Associa
What are the primary responsibilities of the AP & Admin Clerk at Associa?

The primary responsibilities of the AP & Admin Clerk at Associa include managing accounts payable for multiple communities, which involves entering, checking, and approving all invoices for payment. Additionally, the role encompasses administrative tasks such as responding to calls from homeowners, board members, and vendors, maintaining organized workspaces, and supporting office operations with documentation management. This combination ensures smooth function both in accounting and administrative support.

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What qualifications are needed for the AP & Admin Clerk position at Associa?

To qualify for the AP & Admin Clerk position at Associa, candidates must have a high school diploma or GED along with a minimum of one year of accounts payable and clerical experience. Essential skills include proficiency in Microsoft Office products, strong customer service abilities, and the capacity to prioritize tasks effectively. Being detail-oriented and having a knack for basic accounting are also key factors to succeed in this role.

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How does the AP & Admin Clerk contribute to Associa's mission?

The AP & Admin Clerk plays a crucial role in fulfilling Associa's mission by ensuring that financial processes are executed smoothly and accurately. By managing invoices and documentation, the Clerk supports effective budgeting and financial planning for the communities we serve, which directly impacts the positive experience for our nearly five million residents. Your work contributes to informed decision-making and operational excellence.

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What tools and software does the AP & Admin Clerk at Associa use?

The AP & Admin Clerk at Associa utilizes several tools and software systems including Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication tasks. Additionally, you will navigate proprietary accounting software to handle invoice processing and vendor data management. Familiarity with common office equipment such as copiers and fax machines is also essential for this position.

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What is the work environment like for an AP & Admin Clerk at Associa?

The work environment for an AP & Admin Clerk at Associa is dynamic and supportive, situated within a collaborative team focused on community management. You will experience a blend of tasks that keep the day engaging, from handling financial duties to assisting in administrative support. Associa promotes a culture of teamwork, efficiency, and innovation, making it an inspiring place to grow your career.

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Common Interview Questions for AP & Admin Clerk (full-time, temporary)
Can you describe your experience with accounts payable in a previous role?

When answering this question, focus on specific tasks you managed related to accounts payable, such as processing invoices, reconciling discrepancies, and maintaining records. Highlight your familiarity with accounting software and any relevant policies you followed in your previous positions.

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How do you prioritize competing tasks in a busy work environment?

To effectively respond, share a systematic approach you've used to manage multiple responsibilities. You might discuss prioritizing based on deadlines, urgency, and the importance of tasks, using examples from past experiences where your organization made a difference in outcome.

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What steps do you take to ensure accuracy in your work?

Discuss your personal checks for accuracy such as double-checking invoices or using software that alerts you to discrepancies. Illustrating a methodical approach to maintaining high standards and a commitment to quality will reflect your diligence as an AP & Admin Clerk.

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How would you handle a conflict between a homeowner and a vendor?

Express how you would first listen to both parties to understand the issue thoroughly. Then, discuss your strategy in providing solutions, perhaps inquiring for further documentation, escalating if necessary, and ensuring all parties feel heard and respected, showcasing your customer service skills.

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What experience do you have with Microsoft Excel for accounting purposes?

In answering this question, outline your familiarity with functions, formulas, and pivot tables you’ve used in Excel. Discuss any projects where Excel played a crucial role in your accounts payable duties, and mention skills such as data analysis or reporting.

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Describe a time when you improved a process in your previous job.

Select a specific instance where you identified a bottleneck in a process and propose a solution that streamlined operations. Quantifying your results (like time saved or increased accuracy) can strengthen your response and demonstrate your proactive mindset.

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How do you ensure confidentiality while managing sensitive information?

Illustrate your understanding of confidentiality policies and the importance of protecting sensitive data. Discuss your practices like password protection, secure filing systems, and adhering to company protocols to keep information safe.

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What strategies do you utilize for effective communication in your role?

Talk about your commitment to clear and effective communication with team members, vendors, and homeowners. Citing examples of adjusting your communication style based on your audience can be beneficial to highlight your adaptability.

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How do you stay updated on industry best practices related to accounts payable?

Discuss any professional development activities such as attending workshops, taking online courses, or reading industry-related materials that help you stay informed about accounting standards and best practices, demonstrating your commitment to continuous learning.

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What do you consider the most challenging aspect of being an AP & Admin Clerk?

To answer this, reflect on challenges you’ve faced, such as managing high volumes of invoices. Talk about your strategies to overcome these challenges and how you’ve maintained accuracy and efficiency in a demanding environment.

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To bring positive impact and meaningful value to every community.

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Temporary, on-site
DATE POSTED
April 4, 2025

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