Associate, Client Success

Location (Country):

USA

Location (City/State):

Alpharetta, GA

Department:

Support Services

Organizational competency:

Client Management

Are you a detail-oriented individual with great follow-up acumen enabling you to deliver results for your clients? The ideal candidate is looking to get a head start in the Technology and Consulting field with ITC, a pioneer in the Oracle partner ecosystem, has a high-profile customer-facing role requiring outstanding relationship management skills, strong business, and technical acumen.

This is an entry-level to mid-level position which is a perfect opportunity to learn and grow your career. (Must be local or willing to relocate to Atlanta, GA)

Job Description:

• Growing/expanding existing accounts/relationships
• Exposure to digital technologies
• Understand client needs and identify new business opportunities and grow accounts
• Execute business/sales strategy to expand existing customer usage through upsells, renewals, and proactive account management
• Develop customized programs to meet client’s IT needs
• Provide consultations about ITC offerings
• Build positive and productive relationships with clients
• Work in compliance with company standards and business guidelines
• Assess potential business risks and develop mitigation plans
• Regularly interact with Marketing, Inside Sales, and Pre-Sales, leveraging multiple groups to expand current client usage while providing feedback to further refine our product focus, market messaging, and campaigns

If you encounter challenges applying through the website, please send your resume to our recruiter - Zaya - zzhumabekova@itconvergence.com. Our website is having technical issues, we're sorry for inconvenience.