ASSOCIATE IT SPECIALIST - IT SPECIALIST

Who We Are:

Our team, the Space Mission Directorate within Division 19, is looking for an IT Specialist with an enthusiasm for spacecraft operations.

Objectives of this Role:

• Strong interpersonal skills and the ability to achieve the desired outcome in a positive and constructive manner. Solid delivery track record, both long-term projects and under short-term deadline pressure. Strong problem solving and written and verbal communication skills.
• Strong analytic and problem-solving skills, as well as accuracy and attention to detail. Proven ability to diagnose an issue effectively and implement a solution.
• Ability to draft and formalize technical documentation. Ability to prioritize effectively multiple projects.
• In-depth knowledge of Linux required, with RedHat Enterprise Linux/CentOS specific experience a plus.
• Experience with servers and networking. Experience with Apache HTTP, LVM, clustered filesystems, DRBD, high availability computing.
• Solid knowledge of protocols such as NFS, CIFS, NTP, HTTP, LDAP, and SMTP. Proficiency in Python or Perl and shell scripting.
• Experience with managing server networking (TCP/IP, DHCP, DNS, firewalls).
• Bonus: Network and server management in a US Government regulated environment (e.g. NIST SP 800-171).
• Hands on experience with SQL server and virtualization environments. Additional Linux certifications (e.g. RHCE) will be considered an advantage.

Daily and Monthly Responsibilities:

• Be part of a team that proactively maintains and develops Linux infrastructure to support a 24x7x365 uptime service that includes research scientists and science and mission operations for various NASA spacecraft missions.
• Engineering of systems administration-related solutions for various project and operational needs.
• Maintain best practices on managing systems and services across all environments.
• Fault finding and analysis of logging information for reporting of performance exceptions.
• Proactively monitoring system performance and capacity. Manage, coordinate, and implement software upgrades, patches, and hot fixes on servers in production and dev/test environments.
• Create and modify scripts to perform tasks.
• Provide input on ways to improve the stability, security, efficiency, and scalability of the computing environment.
• Collaborate with other teams and team members to develop automation strategies and deployment processes.
• Maintain and configure best security practices including resolving security issues. Support and actively participate in audit activities.
• Establish and maintain effective working relationships within the Institute.

Requirements:

• Requires a BS in Information Technology or a related technical field.
• Those without a BS degree require a high school diploma or equivalent with 5 years of professional level experience with 2 years as a Linux administrator.
• 0-5 years: Previous experience as a Linux system administrator.
• Additional Linux certifications (e.g., RHCE) will be considered an advantage.