Associate Manger, Corporate Quality Assurance Process
Orrville, OH (Hybrid Work Arrangements Available)
Why Smucker is the Place for You
You deserve a positive and encouraging work environment. One that allows you to deliver your best work and become your best professional self. That is exactly what you will find at Smucker.
Inspired by our unique culture, we are determined to support every employee holistically by meeting their physical, emotional and financial needs through:
Our Total Reward benefits program – includes competitive health and financial benefits that reflect your needs at different life stages, and a continued commitment to empower flexible work schedules and remote work opportunities to help you thrive.
Continuous opportunities to learn, grow and develop – beyond functional job-based education, we promote well-rounded development and encourage a spirit of continuous learning as part of our commitment to help you realize your professional goals.
Our continued progress on the journey to become the inclusive and diverse organization we expect to be supporting equity across our communities. We firmly believe that an inclusive environment and diverse organization strengthens our Company and enables every employee to reach their full potential.
Your Opportunity
In this role you will be encouraged to share your diverse thoughts and ideas. Your primary responsibilities will include:
Analyze consumer samples received from the Away From Home Team and provide written responses
Provide support to the manufacturing plants
Analyze complaint data and provide monthly reports
Watch for trends in quality issues and communicate as needed
Provide information for customer questionnaires
Quarterly calls with the QA managers to review quality improvements and consumer complaint evaluations
Facilitate product cuttings for the department
Member of the QA crisis team
Analyze audit trends
Audit Prodika systems
Is this the Role for You?
Are you a driven professional with a passion for delivering results while expanding your skillset and enhancing your expertise? Are you eager to share your opinions (and have them heard) and make a positive impact through your work? Do you share in our dedication to continuous improvement and growth? If so, you are the type of professional we want to add to our Company!
What we are looking for:
Self-motivated, strong follow through, ability to work independently
Proficient in Excel, Word, and other computer programs
Good communication skills
Spec audit report
Detail and process oriented, with strong problem resolution abilities
Ability to work in the Orrville office 1 week per month.
Learn More About Working at Smucker
Our Total Rewards Benefits Program
Our Thriving Together Philosophy Supporting All Impacted by Our Business
Our Continued Progress on Inclusion, Diversity and Equity
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