Associate Representative Quality Control Completion

Center Point Energy is looking for an Associate Representative Work Order Process to join our Meter Reading & Work Order Management Team, located in Evansville, IN.

You will have the ability to: Performs work order creation and completion activities in the ESD module of SAP to ensure the accuracy of records used to construct, maintain, and operate the company’s gas delivery system; analyzes and corrects errors produced in the ESD module of SAP; executes activities related to the Accounts Receivable Other (ARO) process and other related administrative and clerical duties as assigned.

We want you to know

CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to deliver electricity and natural gas safely and reliably to millions of people.

Diversity and Inclusion

CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities, and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

What we bring to you

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Subsides metro and parking discounts
• Flexible work schedule, paid holidays, and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution with immediate 100% vesting.

To be successful in this role you will:

• Inputs construction and maintenance information into SAP and/or Mobile Data, initiates customer billing, creates follow-up orders, updates order information, and communicates order information to field operations to ensure the accuracy and integrity of company records.
• Receives, analyzes, interprets, calculates, verifies the accuracy and completeness of ESD work orders, customer invoicing and other related documentation.
• Completes ESD orders in SAP and/or Mobile Data to ensure accuracy and integrity of materials management.
• Reviews work orders and time charges in SAP for accuracy, DOT compliance and completeness.

• Contacts customers to obtain pertinent information to support the work order process or information inquiry.
• Maintains current knowledge of department and company information regarding pricing and other general knowledge.

• Handles routine aspects of the Accounts Receivable Other (ARO) process as it relates to non-commodity charges.
• Assigns work orders to vendors and approves/pays contractor invoices while collaborating with Contract Services.
• Maintains the archival recordkeeping process and partners with other work groups, such as SAP, FileNet, Mobile Data and GIS to ensure that records are maintained to document the gas delivery system and to comply with federal, state, and other regulatory bodies.

Your background includes:

• Requires a high school diploma.
• Requires a minimum of two (2) years of experience in one or more of the following areas: natural gas operations, SAP, support function, or at least two years of equivalent experience.

A bonus to have:

• Associate degree.
• Able to demonstrate basic analytical and problem-solving skills and make sound decisions.

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