Associate, Talent Operations

Associate, Talent Operations

About R/GA

R/GA is a global digital innovation agency specializing in digital product development, brand transformation, media, and communications for major companies. We are on a mission to help companies grow by enabling them to change, across their business, the experience they offer and the campaigns that take them to market.

Our work tends to be a fusion of what we call Stories and Systems: the narrative and the design, technology and the interface working together. R/GA is a brand but it's also a collective of atypical outsiders and misfits who drive everything we do through bold creativity and bright, strategic thinking.

About the role

Exceptional work begins with exceptionally talented people. Our Recruitment team is responsible for finding these people. That means using both traditional and non-traditional methods to find and engage candidates who are the best at what they do.

R/GA's Talent Team approaches people strategies the way R/GA approaches work for our clients. We are creative, technology-driven, human-centered, and innovative. We make things happen. As a global company with over a dozen offices worldwide, we push our business forward, while solving challenges of scale in an ever-evolving industry. They use their expertise in the business, our people, and human behavior to ideate and execute initiatives in a fast-paced, entrepreneurial, and results-driven environment

As an Associate for the Talent Operations Team, you will play an integral role in the freelance hiring process, working closely with Talent Acquisition Partners, Talent Managers and project stakeholders to ensure the freelance onboarding experience is seamless. In addition to the direct team you work with, you will also be part of a larger team that supports our global network. What this means for you is that you will have multiple layers of guidance every day.

Here's what you should know if you want to be an Associate, Talent Operations at R/GA:

On any given day

• Manage post approval and onboarding process for freelance hires across the EMEA.
• Maintain data accuracy and integrity in our systems and trackers.
• Partner with stakeholders to ensure freelancers are set up for success upon starting.
• Lead weekly freelance new hire orientation.
• Liaise with our third party payroll provider, Atrium, to troubleshoot payroll issues.
• Gather feedback from existing freelancers and hiring managers.
• Manage external jobs posts to job boards that align with our ED&I efforts.
• Participate in meetings and cross-functional projects as needed.
• Continuously work to improve the freelance process at R/GA.

The ideal person

• Excels at planning and organizing.
• Is passionate about creating a best in class freelance experience by always being thoughtful and highly responsive.
• Can prioritize multiple requests and move the process forward effectively.
• Has the ability to handle information with a high level of confidentiality.

You bring

• 1-2 years in a HR support, business operations or project coordination role.
• Bachelor's degree in Human Resources, Psychology, Business Administration, or equivalent education and experience.
• Proficiency in English (Written & Verbal)
• Experience working in a high-volume, fast paced environment.
• Exceptional attention to detail, critical thinking abilities and strong organizational skills.

Diversity

No matter who you are, where you're from, who you love, follow in faith, disability (or superpower), status, ethnicity or the gender you identify with (please do tell us your pronouns), you're welcome at R/GA. If you have any requests or requirements to support you throughout any interview process, please let us know.