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Payload Operations Engineer

AST SpaceMobile and our global partners are building the first and only space-based cellular broadband network to be accessible by standard smartphones. Called SpaceMobile, this ultra-powerful network is being designed to provide connectivity at 4G/5G speeds everywhere on the planet – on land, at sea and in flight.

Summary:

The Payload Operations Engineer performs all activities required to operate the AST satellite payload subsystems to support constellation service and in-orbit testing.  This is a day-staff shift position supporting each of the AST Satellite Operations Centers (SOCs) but will also require support during some weekends, holidays, and on-call shifts in order to provide 24x7 payload support. 

Duties include:

  • Support development of payload operations tools required for efficient automated payload tasks 
  • Operate payload tools to create all configuration items required for the payload in-orbit testing (IOT) and commercial service 
  • Monitor the service/test automation and analyze the results via evaluation of telemetries and logs 
  • Coordinate payload system configuration changes as required to maintain commercial service levels 
  • Work with tool developers for functionality updates and payload software updates 
  • Coordinate troubleshooting with SOC, Network Operations Center (NOC) and Subsystem engineers to resolve any service issues  
  • Monitor and process payload subsystem telemetry data to maintain payload subsystem state of health including but not limited to power, thermal, and RF performance 
  • Maintain situational awareness of satellite, payload, and ground configuration and status 
  • Operate SOC operations software tools 
  • Support development of automated operations tools 
  • Participate in daily shift handover briefings 
  • Support mission product development including procedure development, test, and validation 
  • Support system readiness, planning, and preparation for satellite in-orbit milestones  
  • Attend required and routine training sessions, simulations, rehearsals, conferences, and program reviews 

 

Required Qualifications:

  • Bachelor’s degree in Engineering or Science, Technology, Engineering, or Math (STEM) field 
  • Must be a U.S. Citizen/Permanent Resident Card holder 
  • Excellent oral and written communications skills  
  • Ability to work in an environment with rapidly evolving system requirements  
  • Demonstrated ability to work independently 
  • Technical understanding of satellite system architecture and subsystem functionality 
  • High level of problem-solving capabilities  
  • Familiarity with engineering analysis tools  

 

Preferred Qualifications:

  • 2+ years' experience, and/or Masters degree 
  • Experience working with satellite communication payloads 
  • Multi-satellite LEO constellation experience 
  • Demonstrated ability to drive requirements for concepts of operation 
  • Familiarity with version control software, preferably Git 
  • Familiarity with the Atlassian tool suite (Jira, Confluence) 
  • Experience programming with at least one modern language such as Java, Python, Matlab, C#,  

AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About Payload Operations Engineer, AST SpaceMobile

Are you passionate about space technology and eager to make a real impact in the world of satellite communications? AST SpaceMobile is on the lookout for a dedicated Payload Operations Engineer to join our innovative team in Lanham, Maryland. As the first and only space-based cellular broadband network, we're set to revolutionize connectivity around the globe. In this role, you’ll be at the heart of our operations, managing satellite payload subsystems essential for both constellation service and in-orbit testing. Your day will involve collaborating with our Satellite Operations Centers (SOCs), ensuring 24x7 support for our payload services, and working alongside talented professionals like yourself. You'll have the opportunity to develop and utilize payload operations tools, monitor telemetry data, and tackle challenges to enhance our services. With a focus on maintaining the health and performance of our payload systems, you'll coordinate with various teams to resolve any issues and contribute to mission product development. If you have a Bachelor’s degree in an engineering or STEM field and are ready to dive into a fast-paced, ever-evolving environment, this could be the perfect fit for you. Join AST SpaceMobile in our mission to create seamless global connectivity!

Frequently Asked Questions (FAQs) for Payload Operations Engineer Role at AST SpaceMobile
What are the main responsibilities of a Payload Operations Engineer at AST SpaceMobile?

As a Payload Operations Engineer at AST SpaceMobile, your primary responsibilities include supporting the operation of satellite payload subsystems, developing automation tools for efficient operations, and conducting in-orbit testing. You'll monitor and analyze telemetry data, troubleshoot issues with SOC and NOC, and ensure that commercial service levels are maintained. This role also involves maintaining up-to-date payload configurations and participating in mission product development.

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What qualifications do I need to become a Payload Operations Engineer at AST SpaceMobile?

To become a Payload Operations Engineer at AST SpaceMobile, you need at least a Bachelor’s degree in an Engineering or STEM field. U.S. Citizenship or Permanent Resident status is also required. Excellent communication skills, the ability to work independently, and a technical understanding of satellite systems are essential. Preferred qualifications include experience with satellite communication payloads or multi-satellite LEO constellations, as well as programming skills in modern languages such as Java or Python.

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How does the Payload Operations Engineer at AST SpaceMobile contribute to satellite missions?

The Payload Operations Engineer plays a crucial role in ensuring the success of satellite missions at AST SpaceMobile. By operating payload tools and coordinating configurations, you'll support in-orbit testing and maintain the payload's state of health. Your insights from telemetry and log analysis directly contribute to operational excellence and the reliability of our satellite services, ultimately helping us achieve our mission of connecting the world.

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What is the work schedule like for a Payload Operations Engineer at AST SpaceMobile?

At AST SpaceMobile, the Payload Operations Engineer typically works in a day-staff shift position, but you should be prepared for weekends, holidays, and on-call shifts to provide ongoing 24x7 support. Flexibility is key in this dynamic role, as satellite operations require constant attention to ensure seamless service delivery and quick response to any issues.

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What opportunities for professional development are available for a Payload Operations Engineer at AST SpaceMobile?

AST SpaceMobile prioritizes the professional growth of its employees, including Payload Operations Engineers. You will have access to routine training sessions, simulations, and conferences that enhance your technical skills and industry knowledge. Furthermore, you'll engage in hands-on experience with cutting-edge satellite technology, contributing to your professional development and broadening your career prospects in the aerospace sector.

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Common Interview Questions for Payload Operations Engineer
Can you describe your experience with satellite communication payloads?

Highlight any relevant projects or roles where you've worked with satellite communication systems. Discuss your specific contributions and what you learned about payload operations, emphasizing your hands-on experience and understanding of satellite technologies.

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How do you handle rapidly changing system requirements?

Share examples that illustrate your adaptability when faced with changing requirements. Discuss a past experience where you successfully navigated complexities and maintained high performance, showcasing your problem-solving abilities in a dynamic environment.

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What tools and software are you familiar with for payload operations?

Mention any engineering analysis tools you have experience with, such as those used for telemetry data analysis or automation. If applicable, discuss your familiarity with the Atlassian tool suite or any programming languages you've used, linking them to how they help streamline operations.

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Describe a situation where you had to troubleshoot a complex technical issue.

Share a concise story focusing on the problem, the steps you took to diagnose it, and the outcome of your efforts. Emphasize your logical approach to troubleshooting and how collaboration with your team led to a successful resolution.

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What methods do you use to monitor payload subsystem health?

Discuss your approach to monitoring telemetry data and key performance indicators for payload systems. If you have specific methods or tools you prefer to use for assessment and alerting, elaborate on these to demonstrate your technical understanding.

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How do you prioritize your tasks during a busy shift?

Explain your approach to managing time and prioritizing responsibilities, particularly when multiple issues arise simultaneously. Share techniques that help you remain organized and ensure all critical tasks are addressed effectively.

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Can you give an example of an automated operation you developed?

Talk about a specific automation you created or contributed to and its impact on operations. Detail the problem it solved, the tools you used, and the efficiency gains achieved, showing your initiative and technical capabilities.

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Why do you want to work at AST SpaceMobile?

Express your enthusiasm for working with AST SpaceMobile specifically. Discuss your admiration for the company's mission to provide global connectivity and how your skills and experiences align with their goals, showing you understand their strategic vision.

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How do you keep updated with advancements in satellite technology?

Mention resources, training, or communities you engage with to stay informed about trends and advances in satellite technology. Highlight any relevant conferences, journals, or networks you participate in that keep you connected with industry developments.

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What motivates you in a technical engineering role?

Share your passion for satellite technology and the satisfaction you derive from solving complex technical challenges. Discuss how contributing to a larger mission, such as global connectivity, inspires you to excel in your job.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 20, 2025

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