Payload Operations Engineer

As a Payload Operations Engineer at AST SpaceMobile, your primary responsibilities include supporting the operation of satellite payload subsystems, developing automation tools for efficient operations, and conducting in-orbit testing. You'll monitor and analyze telemetry data, troubleshoot issues with SOC and NOC, and ensure that commercial service levels are maintained. This role also involves maintaining up-to-date payload configurations and participating in mission product development.

To become a Payload Operations Engineer at AST SpaceMobile, you need at least a Bachelor’s degree in an Engineering or STEM field. U.S. Citizenship or Permanent Resident status is also required. Excellent communication skills, the ability to work independently, and a technical understanding of satellite systems are essential. Preferred qualifications include experience with satellite communication payloads or multi-satellite LEO constellations, as well as programming skills in modern languages such as Java or Python.

The Payload Operations Engineer plays a crucial role in ensuring the success of satellite missions at AST SpaceMobile. By operating payload tools and coordinating configurations, you'll support in-orbit testing and maintain the payload's state of health. Your insights from telemetry and log analysis directly contribute to operational excellence and the reliability of our satellite services, ultimately helping us achieve our mission of connecting the world.

At AST SpaceMobile, the Payload Operations Engineer typically works in a day-staff shift position, but you should be prepared for weekends, holidays, and on-call shifts to provide ongoing 24x7 support. Flexibility is key in this dynamic role, as satellite operations require constant attention to ensure seamless service delivery and quick response to any issues.

AST SpaceMobile prioritizes the professional growth of its employees, including Payload Operations Engineers. You will have access to routine training sessions, simulations, and conferences that enhance your technical skills and industry knowledge. Furthermore, you'll engage in hands-on experience with cutting-edge satellite technology, contributing to your professional development and broadening your career prospects in the aerospace sector.

Highlight any relevant projects or roles where you've worked with satellite communication systems. Discuss your specific contributions and what you learned about payload operations, emphasizing your hands-on experience and understanding of satellite technologies.

Share examples that illustrate your adaptability when faced with changing requirements. Discuss a past experience where you successfully navigated complexities and maintained high performance, showcasing your problem-solving abilities in a dynamic environment.

Mention any engineering analysis tools you have experience with, such as those used for telemetry data analysis or automation. If applicable, discuss your familiarity with the Atlassian tool suite or any programming languages you've used, linking them to how they help streamline operations.

Share a concise story focusing on the problem, the steps you took to diagnose it, and the outcome of your efforts. Emphasize your logical approach to troubleshooting and how collaboration with your team led to a successful resolution.

Discuss your approach to monitoring telemetry data and key performance indicators for payload systems. If you have specific methods or tools you prefer to use for assessment and alerting, elaborate on these to demonstrate your technical understanding.

Explain your approach to managing time and prioritizing responsibilities, particularly when multiple issues arise simultaneously. Share techniques that help you remain organized and ensure all critical tasks are addressed effectively.

Talk about a specific automation you created or contributed to and its impact on operations. Detail the problem it solved, the tools you used, and the efficiency gains achieved, showing your initiative and technical capabilities.

Express your enthusiasm for working with AST SpaceMobile specifically. Discuss your admiration for the company's mission to provide global connectivity and how your skills and experiences align with their goals, showing you understand their strategic vision.

Mention resources, training, or communities you engage with to stay informed about trends and advances in satellite technology. Highlight any relevant conferences, journals, or networks you participate in that keep you connected with industry developments.

Share your passion for satellite technology and the satisfaction you derive from solving complex technical challenges. Discuss how contributing to a larger mission, such as global connectivity, inspires you to excel in your job.