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Cybersecurity Engineer III ( SOC/Cloud)

Job Description SummaryThe Cybersecurity Engineer III within the Monitoring and Response team contributes to a variety of global enterprise information security services in support of the Chief Security Officer. The Cybersecurity Engineer III will have demonstrated in past roles the ability to work effectively with limited supervision on security related tasks and projects, drive results, and build positive relationships with coworkers and customers (both internal and external), specifically in the areas of Security Information & Event Management, Data Analytics, creation of security relevant dashboards, reports, event correlation, etc.The Cybersecurity Engineer III within the Monitoring and Response team contributes to a variety of global enterprise information security services in support of the Chief Security Officer. The Cybersecurity Engineer III will have demonstrated in past roles the ability to work effectively with limited supervision on security related tasks and projects, drive results, and build positive relationships with coworkers and customers (both internal and external), specifically in the areas of Security Information & Event Management, Data Analytics, creation of security relevant dashboards, reports, event correlation, etc. This individual will have a key role in leading one or more of the following enterprise security services:• Cybersecurity Monitoring & Analysis• Cybersecurity Incident Response• Investigations & Data Forensics• Vulnerability & Exposure Management• Insider Threat & Threat Intelligence• Cybersecurity Automation and DevelopmentThe incumbent will play a strong role in daily operations pertaining to the correlation, identification, and analysis of indicators of malicious or inappropriate activity. This individual should have a documented background in technical experience performing various technical hands-on and mentorship roles within the programs listed above. This role will require the individual to perform as an escalation path for events and incidents as required.The Cybersecurity Engineer III will have a high level of collaboration with other Analysts and Engineers within our IT Operations, DevOps, and Governance organizations. The ideal candidate will have strong capability in complex problem solving, ability to challenge assumptions and consider alternative perspectives, think quickly and perform in high-stress situations, drive change across the enterprise, and operate well in a strong team environment.Responsibilities:• Performs analysis and response to tier I and II security relevant alerts and events; serves as an escalation point for security relevant alerts and events from Junior Analysts• Collects, assesses, and reports upon relevant threat intelligence / actionable security information and appropriately modifies tactical operations accordingly• Assesses network traffic patterns and session data for indicators of malicious activity; takes initiative to drive procedural or technical change within the enterprise environment• Plays a lead role in prompt and effective response to information security incidents• Identifies business risk and advises appropriate business contacts as required to treat such risk• Supports the automation and improvement of the overall Information Security posture at Asurion• Assists with executing remediation plans for any gaps reported in audits or recommended process improvements that effect core information security services• Serves as a leader in technical space, which proactively seeks out new technical solutions, identifies gaps, understands risk-based prioritization within the greater Security & Risk function, etc.• Updates job knowledge by tracking and understanding emerging security practices and standards; participating in educational opportunities; reading professional publications; maintaining professional networks; participating in professional organizations• Performs other related duties as assigned in support of other Security & Risk program effortsRequirements:• BA or BS in Computer Science, Management Information Systems, or related field desirable, practical experience plus education and certifications may be considered.• MS in Computer Science, Information Systems, or a related field, desired.• Ideally, 5+ years of progressive experience in computing and information security, including experience with Internet technology, security technology, issue resolution and leading teams in a cross functional, global setting.• CISSP, GSEC, GCIA, GCIH, GCFA, or other security related certifications desired.• Documented understanding of core network protocols (TCP/IP, ICMP, DHCP, DNS, etc.)• Demonstrated competency in key security technologies: SIEM Tools (Splunk, ArcSight, LogLogic, Elastic, etc.), HIDS / HIPS (TippingPoint, SourceFire, Snort, CheckPoint IPS, NetWitness, MIR) DLP (Symantec, ForcePoint, etc.), HIDS / HIPS, AV & endpoint management, network anti-malware (FireEye, Palo Alto), Forensic tools (EnCase, FTK, etc.)• Familiarity with common programming languages desirable (Python, Java, C#, PowerShell, etc.)• Proven analytical and problem-solving skills are necessary.• The ability to operate under ambiguous circumstances, address uncomfortable issues and leverage data to make informed decisions.• Excellent communication (oral, written, presentation), interpersonal and consultative skills are required.This position requires some weekend and evening assignments as well as availability during off-hours for participation in scheduled and unscheduled activities.For two decades, Asurion has led the technology protection industry around the globe. The Company provides premier support solutions to enable optimum use of technology; digital applications to protect their privacy and provide security; and rapid replacement of lost, stolen, damaged or malfunctioning devices. Asurion partners with the leading wireless companies, retailers and service providers enabling them to focus on their businesses and to provide services that delight their customers. Asurion's 16,000+ employees worldwide specialize in fulfilling the needs of more than 280 million consumers.We value open source technologies, solve challenging and unique problems, and innovate quickly. We embrace continuous delivery and Lean Startup principles.  We encourage creativity from our architects and engineers every step of the way, working with various teams including product, user experience, call center operations, mobile and systems. Our teams are small enough to make fast decisions, yet our audience is large enough that our work makes a tremendous impact.

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What You Should Know About Cybersecurity Engineer III ( SOC/Cloud), Asurion

As a Cybersecurity Engineer III at Asurion in Nashville, TN, you're stepping into a dynamic role that's at the forefront of protecting our digital world. In this position, you'll collaborate closely with our Monitoring and Response team to enhance the company’s enterprise information security services. Your expertise will shine as you navigate through a variety of tasks, including Security Information & Event Management, data analytics, and creating insightful dashboards and reports that guide our security strategies. We’re looking for someone who is not only technically skilled but also thrives in a team environment. You'll be responsible for spearheading significant projects like Cybersecurity Monitoring & Analysis and Incident Response, enhancing our ability to swiftly tackle potential threats. Strong problem-solving abilities and a keen analytical mind are essential as you assess and respond to security alerts and incidents, support the automation of our security measures, and mentor junior analysts. With a career at Asurion, you will be part of a team that values innovation and openness, allowing you to continuously develop your skills while making a real impact in the field of cybersecurity.

Frequently Asked Questions (FAQs) for Cybersecurity Engineer III ( SOC/Cloud) Role at Asurion
What responsibilities does a Cybersecurity Engineer III at Asurion have?

A Cybersecurity Engineer III at Asurion is responsible for handling and analyzing tier I and II security alerts, serving as an escalation point for junior analysts, and leading efforts in cybersecurity monitoring and incident response. You'll collaborate with other IT and operations departments to manage security incidents and support the automation of security processes.

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What qualifications do I need to apply for the Cybersecurity Engineer III position at Asurion?

To qualify for the Cybersecurity Engineer III position at Asurion, candidates typically need a BA or BS in Computer Science, Information Systems or related fields and at least 5 years of experience in information security. Certifications such as CISSP or GSEC are preferred, along with a strong understanding of network protocols and security technologies.

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What skills are important for a Cybersecurity Engineer III working at Asurion?

Key skills for a Cybersecurity Engineer III at Asurion include strong analytical and problem-solving abilities, proficiency in various security technologies (like SIEM tools and forensic tools), and excellent communication skills. Familiarity with programming languages such as Python or Java would also be beneficial.

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What is the work environment like for a Cybersecurity Engineer III at Asurion?

Asurion offers a collaborative work environment where creativity and innovation are encouraged. As a Cybersecurity Engineer III, you will work alongside dedicated professionals in IT operations and cybersecurity, engaging in high-stress situations regularly while adapting to new challenges.

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What can I expect during the interview for the Cybersecurity Engineer III position at Asurion?

During the interview for the Cybersecurity Engineer III position at Asurion, expect questions that evaluate your technical skills, problem-solving abilities, and your past experiences in responding to security incidents. You may also discuss how you stay updated with industry trends and emerging threats.

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Common Interview Questions for Cybersecurity Engineer III ( SOC/Cloud)
How do you handle a high-pressure situation related to cybersecurity?

When faced with high-pressure situations in cybersecurity, it's important to stay calm and assess the situation methodically. Explain your approach to prioritizing tasks, quickly identifying the problem, and executing a response while coordinating with your team.

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Can you describe your experience with SIEM technologies?

When asked about your experience with SIEM technologies, discuss specific tools you've used (like Splunk or ArcSight), how you've utilized them for monitoring and responding to security threats, and any relevant projects where you successfully enhanced security posture.

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What steps do you take to keep your cybersecurity knowledge current?

To stay updated in cybersecurity, I regularly participate in professional development opportunities, such as webinars, coursework, or industry conferences. I also follow major security publications and engage in communities focused on sharing insights and emerging trends.

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How would you approach a cyber incident response?

Describe your methodical approach to cyber incident response, emphasizing the steps of identification, containment, eradication, recovery, and documentation. Highlight the importance of communication and teamwork during this process.

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What experience do you have with threat intelligence?

Share your past experiences analyzing threat intelligence, how you incorporated it into your daily operations, and any instances where it affected decision-making processes or incident responses.

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How do you assess and prioritize vulnerabilities in your environment?

Discuss your methodology for assessing vulnerabilities, such as using risk assessments and tools, and explain how you prioritize remediation efforts by considering impact and likelihood, utilizing a risk-based approach.

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Describe a time when you had to educate others about cybersecurity. How did you do it?

Mention a specific instance where you presented on cybersecurity topics, highlighting your audience, how you tailored the information for them, and the feedback or outcomes from that experience.

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What techniques do you use to analyze network traffic for malicious activity?

Talk about the tools and methods you utilize to examine network traffic, including packet analysis and behavioral monitoring, and how these techniques have helped identify threats effectively in the past.

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How do you handle a situation where you suspect an insider threat?

Explain your procedure for dealing with insider threats, emphasizing the importance of gathering evidence, maintaining confidentiality, and how you would collaborate with HR and legal teams if necessary.

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What experience do you have with incident documentation and reporting?

Share your experience with documenting incidents methodically, explaining the significance of maintaining detailed reports for future reference and compliance, and how you ensure accurate communication with stakeholders.

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If you ask us, technology is pretty amazing. Every day, it transforms what people can do and simplifies how we do it. Technology is everywhere, so we are too! With offices in 55 locations across the globe, our 22,000 employees are equipped to help...

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April 22, 2025

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