Go-To-Market Sr. Systems Analyst

The Go-To-Market Sr. Systems Analyst at At-Bay will own and administer the core GTM technology stack, partnering with leadership to enhance sales efficiency through automation and tooling. Responsibilities also include overseeing elements of the quote-to-cash process, ensuring data accuracy across systems, and evaluating new GTM operations technologies that drive continual improvement.

Candidates for the Go-To-Market Sr. Systems Analyst role at At-Bay should have 5+ years of experience in SaaS Revenue and/or Sales Operations, preferably within cybersecurity. Strong knowledge of GTM software such as Salesforce is essential, along with experience in transforming sales processes, managing end-to-end system implementations, and a keen interest in automation and AI.

In the role of Go-To-Market Sr. Systems Analyst at At-Bay, you'll play a critical role in enhancing our capacity to protect small businesses from digital risks. By optimizing our technology stack and GTM processes, you’ll enable our teams to work more efficiently, which directly impacts our ability to serve a growing base of customers and fulfill our mission.

The Go-To-Market Sr. Systems Analyst at At-Bay will manage a core tech stack that includes Salesforce, HubSpot, Gong, ZoomInfo, and other enrichment providers. Your expertise in these platforms will be crucial in ensuring that our teams can achieve their goals effectively.

At At-Bay, the culture is innovative, supportive, and dynamic. As a Go-To-Market Sr. Systems Analyst, you will be part of a fast-growing team that values collaboration and creativity. The company's mission-driven approach means that your contributions will have a meaningful impact, and there's plenty of room for professional development as you help shape the future of InsurSec.

When answering this question, highlight specific experiences with Salesforce and HubSpot, detailing any certifications, hands-on projects, or processes you improved using these technologies. Emphasize your understanding of their functionalities and how your contributions led to enhanced sales efficiency.

Provide a concrete example, detailing the initial challenges, the specific automation tools you implemented, and the outcomes. Focus on how the automation improved efficiency or accuracy and what metrics indicate the success of the project.

Discuss your approach to gathering and reviewing feedback, focusing on how you assess which issues have the most significant impact on sales operations. Mention techniques like scoring feedback based on potential return on investment, team needs, or customer satisfaction.

Outline a systematic approach to evaluating new technologies, including criteria such as user-friendliness, integration capabilities, cost, and potential for impacting sales efficiency. Share any prior experience where you successfully identified and implemented new technology.

Discuss your understanding of quote-to-cash processes, including key stages such as quoting, order management, and invoicing. Share any relevant experiences, particularly how you streamlined these processes or integrated them into existing systems.

Talk about the importance of data integrity and how you have utilized checks, audits, and automation to maintain accurate data across systems. Provide examples of tools or protocols you've implemented to monitor data quality.

Share a specific challenge, detailing what it was, how it affected the implementation process, and the steps you took to overcome it. Emphasize problem-solving skills and collaboration with teams.

Discuss your knowledge of AI applications that can enhance sales operations, citing any experience using AI-driven tools. Highlight your perspective on how AI can transform sales processes based on industry trends or specific use cases.

Express your passion for cybersecurity and its importance in today's digital landscape. Share what aspects of the field excite you, including any specific experiences that shaped your interest.

Provide examples of previous experiences where you successfully managed tight deadlines. Discuss any strategies you use to maintain organization, prioritize tasks, and communicate effectively with your team.