Senior Project Manager

Every day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements — from electronic health record systems to dictation software — have failed to live up to their promise of making the lives of all healthcare staff easier. 

Commure’s mission is to once again make health the focus of healthcare by using AI and automation to eliminate distractions and keep providers connected to their patients throughout the care journey.

The Commure suite of automated and AI-enabled hardware, software, and services results in happier and healthier patients, less time wasted on administrative tasks, safer staff, and more reliable insurance reimbursements. Since merging with Athelas, our growing suite of solutions now includes:

• Patient Engagement - Commure Engage empowers providers to connect with their patients throughout the care journey, reducing no-shows and improving health outcomes

• Workflow Automation - PatientKeeper and other workflow tools automate repetitive tasks, allowing healthcare workers to spend more time with patients 

• Staff Safety - Commure Strongline protects staff from workplace violence by empowering them to call for help to de-escalate potentially violent situations  

• At-Home Monitoring - Athelas Care Management offers a suite of remote sensors that allow doctors to bring healthcare into the home, saving lives through early intervention

• Billing Solutions - Athelas RCM offers AI-driven, full-cycle revenue cycle management solutions that optimize claims submission, ensuring insurers pay every dollar they owe for work performed by healthcare providers

• Automated Dictation - Athelas Scribe utilizes the power of LLMs to record and automatically summarize appointments, saving doctors countless hours every day

Commure takes a provider-focused approach to healthcare and the healthcare industry has noticed. We’ve grown more than 500% year over year for three consecutive years. We support more than 250,000 clinicians and staff and hundreds of thousands of patients across hundreds of care sites. And we’re just getting started. Backed by General Catalyst, Sequoia, and many other leading investors, Commure is positioned to be the defining healthcare tech company of the next 15 years.

If you're eager to advance our mission to make health the focus of healthcare, come join us!

Role Summary:

Commure is looking for an experienced Sr. Project Manager to drive the success of diverse software implementation projects, ensuring timely completion within budget and scope. you will be a crucial member of the Project Management Team at Commure. You will lead cross-functional teams to deliver product implementations, for either Commure Engage, Commure Strongline, orPatientKeeper, through the project lifecycle. With a proactive, quality-focused, and client-satisfaction-driven mindset, you'll be viewed as a key liaison with clients and internal teams.

Responsibilities

Your responsibilities will include, but are not limited to:

• Develop, organize, and plan project tasks, schedules, budget, and monitor overall project success.

• Lead virtual and/or in-person presentations and training sessions for clients and internal teams.

• Communicate project status to all stakeholders, including key participants and executive sponsors, ensuring transparency and timely updates.

• Maintain consistent project documentation and adhere to Commure's defined standards for project management.

• Identify, document, and assist in resolving any client escalations, risks, dependencies, decisions, and issues.

• Facilitate collaboration across departments, ensuring successful project completion and fostering a culture of continuous improvement.

• Manage and coordinate multiple technology projects, focusing on timely and budget-conscious delivery.

• Document software/hardware issues and solutions, and effectively plan new solution releases to minimize client impact.

• Create workflows based on client feedback and continuously improve processes and product offerings based on project outcomes and lessons learned.

Requirements

• 7+ years of progressive experience in project management within the healthcare IT sector or related fields.

• Bachelor’s degree in Information Systems/MIS, Computer Science, Engineering, or a related field is required.

• PMP or CMP certification is highly desirable.

• Strong client-facing and internal communication skills are essential, both verbal and written.

• Must possess strong technical skills, including familiarity with software/hardware interfaces and technology support experience.

• Expert-level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Suite equivalents.

• Experience with Salesforce, Smartsheet, Jira, or other project management platforms is a plus.

• Excellent prioritization, planning, analytical, and problem-solving skills.

• Flexibility to travel up to 20% of the time.

The salary range that Commure reasonably expects to pay for this position is $135,000 - $155,000.  Actual salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications. In addition to your salary, Commure also offers many competitive elements in our total compensation package for employees such as equity, a comprehensive benefits package, and flexible time off.

Benefits Include

• Medical, Dental, and Vision Coverage

• FSA & HSA accounts

• Commuter Benefits

• Flexible Time Off

• 401k

Why You’ll Like Working with Athelas

• Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well

• Technology Focus: Revolutionizing how technology can be used in the healthcare industry

• Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator

• Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions

• Incredible Growth: Revenue growth of 5x over the past 6 months and we're just getting started!

• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off.

Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization.

Employees will be required to attest to these requirements upon hire and on an annual basis.