AI Generalist (Program Management)

The AI Generalist (Program Management) at Atlan plays a pivotal role by spearheading AI initiatives from concept to implementation. This position involves identifying AI opportunities that can significantly impact growth and enhance customer value, developing frameworks to measure success, and leading systematic experiments to determine effective strategies. Moreover, this role requires collaboration across various teams to ensure that AI-driven projects yield measurable outcomes.

To be a successful AI Generalist at Atlan, candidates should have a minimum of 5 years of program management experience in B2B software settings. A strong understanding of AI trends and their applications is essential, along with proven leadership in driving organizational change and the ability to communicate technical concepts to non-technical stakeholders. Candidates should possess a track record of delivering results from complex initiatives and maintaining focus on key business metrics.

Atlan leverages AI by identifying critical areas where AI can drive efficiency and value. The AI Generalist will explore different initiatives that align with our growth strategy, creating frameworks to track the success of AI applications and conducting tests to measure impact on customer experience. By systematically implementing and scaling these initiatives, Atlan aims to deliver unparalleled value to its clients and remain a leader in the data domain.

Atlan fosters a dynamic and inclusive company culture that values collaboration, creativity, and impact. As an AI Generalist, you will be working in a fast-paced environment where your ideas and initiatives will be valued. The team is passionate about continuous learning and transformation, focusing on empowering individuals to do their best work. Our values emphasize the importance of aligning personal growth with the company mission.

The AI Generalist at Atlan can expect to have a significant impact by shaping AI initiatives that enhance operational efficiency and customer satisfaction. Your work will not only influence internal processes but can also lead to breakthroughs that redefine how data teams function. By successfully implementing AI strategies, you will contribute to Atlan's mission of helping data teams achieve their highest potential.

In preparing for this question, focus on specific projects where you led AI initiatives, detailing your role, the challenges faced, and the outcomes achieved. Highlight any frameworks you created to measure success and how those impacted business metrics. Make sure to convey your understanding of the complexity and dynamism of B2B markets.

Discuss your project management strategies, including tools and methodologies you use to prioritize tasks effectively. Explain how you assess project urgency and importance and how communication with stakeholders plays a role in keeping projects on track. Provide examples of how you successfully managed competing demands.

This question aims to assess your communication skills. Share specific instances where you've simplified technical concepts for non-technical stakeholders. Emphasize your ability to create narratives that connect the technical aspects of projects to tangible business outcomes, showcasing your experience as a 'bridge builder' between teams.

Use this question to show your resilience and problem-solving skills. Choose a relevant experience where you encountered setbacks, discuss how you managed the situation, what you learned from it, and how you adapted to improve future initiatives. Highlight the importance of learning from failure in a rapidly changing environment.

Discuss your methods for building strong working relationships with team members across different functions. Share techniques you've found effective for promoting communication, understanding different perspectives, and aligning goals. Provide examples of successful collaborations and the results they yielded.

Showcase your dedication by mentioning specific resources, publications, or communities you engage with to stay informed about AI advancements. Mention any courses or certifications you've pursued to enhance your knowledge and how you've applied that information in your past roles to drive meaningful results.

Talk about various ways AI can improve customer experience, such as personalization, efficient problem resolution, and enhanced data analytics. Share insights from your experiences in leveraging AI technology to create more intuitive and agile services that respond effectively to customer needs and expectations.

Discuss specific metrics you've established in previous roles. Describe how you tailor these metrics based on project goals and objectives, and highlight your success stories in demonstrating ROI and aligning AI initiatives with broader organizational goals.

Emphasize your change management strategies, such as engaging with team members openly, educating them on the benefits of new technologies, and leading by example. Provide an example of how you successfully turned skeptics into advocates through effective communication and demonstration of positive outcomes.

Express your enthusiasm for Atlan's mission and how it aligns with your professional goals. Discuss what excites you about their approach to data teams and how your skills and experiences make you uniquely suited to contribute to their growth and innovation within AI.