Strategy & Operations Associate

At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

Strategy & Operations is a high impact, high visibility team whose mission is to drive strategic priorities across the company. We stay focused on the most impactful projects that serve our mission of reinventing business to consumer communication for the mobile age. Our priorities continuously evolve with the company & business landscape.  

As a Strategy & Operations Associate you will deliver business critical insights using analytics, develop short & long-term strategies, assess new growth opportunities, manage and coordinate large initiatives or investigations, and drive business planning. The role will include delivering insights on business performance, running business reviews, market analysis, competitive landscape assessments, M&A evaluations & integrations. You will engage and partner across analytics, sales, marketing, finance, partnerships, product & more. 

• Business Performance: drive analytical insights, monitor performance against goals and run business reviews to provide transparency across the executive team, influence both product roadmaps and go-to-market plans by leveraging qualitative and quantitative insights to enhance business performance 
• Strategy: identify, evaluate and help prioritize new growth opportunities, evaluate competitive landscape and develop strategy to address evolutions
• Operations: run large, complex cross functional projects, support with functional operational projects 
• M&A: identify potentials targets for acquisition, acquire & integrate startups that service our mission

• BA/BS or MBA from accredited university 
• 3+ years of work experience required; minimum of 2 years at a management consulting firm required
• Startup experience preferred
• Preference for candidates living in NYC or SF
• Lead and influence across multiple levels (incl. C-suite / VP level executives) and multiple functions of an organization, as well as being a trusted advisor to leadership
• Strong quantitative and qualitative analytical skills
• Previous experience managing complex projects with many stakeholders
• Ability to track and execute multiple simultaneous projects
• Proven ability to operate effectively in a fast-paced and ambiguous environment
• High emotional intelligence
• Openness and responsiveness to feedback
• Desire to succeed in a demanding, innovative, and entrepreneurial environment: a highly proactive self-starter

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $100,000 - $140,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-LC1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.