Job details

Audience Insight Analyst

As a member of the Sky audience insight team, you’ll help deliver actionable insight, answering business questions and tracking the performance of our portfolio of entertainment channels and programmes (from Sky Max and Sky Atlantic through to Sky Documentaries and Sky Crime among others).

What you’ll do:

Produce regular viewing and performance reports for the Sky Exec and Entertainment channel teams.
Fulfil information requests from scheduling, marketing, PR and strategy teams, applying your analytical skills to a range of topics to aid decision making and corporate comms.
Prepare notes and presentations on programme reviews and ad-hoc projects, particularly relating to Sky Original content, from launch performance to full series reviews and much more besides..
Develop and understanding of the value of Sky content among customers, through the use of regular trackers and ad hoc research.
Collaborate with other insight teams across the business to produce informed and holistic insights on customer/viewing performance and trends.
Proactively assess the needs and interests of key stakeholders so as to embark on ad-hoc projects that provide insights.to better understand the drivers of particular viewer behaviour and trends.

What you’ll bring:

Highly numerate and statistically literate with a high level of attention to detail.
A confident communicator with strong analytical and numerical skills, you’ll be able to work well as part of a team, juggle priorities and hitting deadlines.
Ability to analyse large volumes of data/information and condense findings down to concise conclusions and recommendations.
One to two years of experience in insight and analysis is desirable, preferably in a media environment.
Preferred experience of using audience measurement systems (ie. TechEdge AdvantEdge) or otherwise able to demonstrate proficiency in using other systems for extracting data generally.
A demonstrable passion for TV programmes and an understanding of the TV marketplace.
An enquiring mind that thrives on new challenges and problem solving.

Content Supply Chain

We are a multipurpose division, including Content Supply Chain functions and media management. From supply to transmission, third party management and quality assurance checking, we are diligent and focused on the customer experience. Accuracy is our priority – a failsafe for other areas, as the final check prior to playout. Our culture by definition is centred on excellence, as that’s what we expect to deliver to our customers.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

Sky Q, for the TV you love all in one place
A generous pension package
Private healthcare
Discounted mobile and broadband
Access a wide range of exclusive Sky VIP rewards and experiences

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.