Job details

Director of Intake (Acute Psychiatric Care Hospital)

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To direct and manage the day to day operations of the Intake and Assessment Center. Monitor, supervise, and coordinate all inquiries, assessments, and admission functions. Ensure prospective service; link recipients’ to appropriate resources or care providers; provide a smooth compassionate admission process for patients and their families.

Essential functions

*Pay Range: $85,000 to $115,000 Annual Salary

Essential functions:

Coordinates and supervises inquiry calls from prospective patients, referral resources, and/or patient’s family members.
Coordinates crisis consultations and assessments in house and off campus.
Facilitates referral to outpatient services for those patients not appropriate for in patient treatment.
Support and assists Intake Counselors/Staff as needed and appropriate.
Ensures the legal, clinical, and financial rights of all patients admitted to the hospital.
Is readily available to provide guidance, assistance, and consultation to staff off hours.
Coordinates admissions functions during night and weekend coverage.
Develops, review, and implements Assessment and Referral service policies and procedures.

Supervisory Responsibilities:

Supervise the Intake and Assessment Center staff.
Cooperates actively with HR Department to select, orient, and train department staff.
Schedule Intake and Assessments staff efficiently to optimize service.
Prepare a monthly report for the CEO, including conversion ratio data.
Maintains admission logs, physician census, telephone logs, and call tracking information.
Facilitates the flow of information between departments and the Assessment and Referral services.
Coordinate with Director of Nursing to complete annual performance evaluations for clinical staff (e.g. Registered Nurses).
Conduct annual performance evaluations for department staff.
Develops, monitors, and maintains up to date procedure guidelines up to the Joint Commission standards.
Maintains a complete and accurate referral index system
Participates in public relations efforts among hospital physicians, physician’s staff, and referral agents.
Ensure professional relationship and rapport of Intake and Assessment staff with Medical Director, Clinical Directors, and physicians.
Performs timely and appropriate follow up to all inquiries, assessments, and referrals.
Works collaboratively with other department directors and staff.

Master’s Degree in behavioral science related field (e.g. Education, Psychology, Social Sciences), or Registered Nurse (CA License)
Current BLS certification required

Competencies:

Clinical Expertise
Leadership and Team Development
Operational Excellence
Communication and Relationship management
Regulatory Compliance and Ethical Practice
Adaptability and Problem Solving

Preferred Education and Experience:

At least two years management experience preferred.
Experience in Behavioral Healthcare setting, hospital preferred.
Licensure preferred (e.g. LMFT, LCSW, LPCC), but not required
Excellent administrative skills with attention to detail and the ability to manage multiple priorities effectively.
Strong leadership abilities with experience in supervising staff and fostering team development.
Inpatient experience in a behavioral healthcare setting, hospital preferred.
Knowledgeable of patient rights and laws pertaining to mental health.
Familiarity with continuum of care, assessment, and interventions skills.

401K Retirement Plan
Health Insurance
Vision Insurance
Dental Insurance
Pet Insurance
Healthcare Spending Account & Dependent Care Spending Account
Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
PTO Plan
PTO Cash Out option
Short and Long-Term Disability (with additional buy-in opportunities)
Employee Assistance Program
ID Theft Protection

Employee Appreciation Events

Employee Discount Opportunities

Average salary estimate

$100000 / YEARLY (est.)

min

max

$85000K

$115000K

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What You Should Know About Director of Intake (Acute Psychiatric Care Hospital), Aurora San Diego

Are you a compassionate leader with a passion for helping others? Join us as the Director of Intake at our Acute Psychiatric Care Hospital, where you’ll play a pivotal role in guiding patients and their families through the sometimes daunting admission process. Your primary responsibility will be managing the day-to-day operations of our Intake and Assessment Center, ensuring all inquiries and assessments are handled with the utmost care and efficiency. You’ll be coordinating crisis consultations, facilitating referrals to outpatient services, and providing ongoing support to your dedicated team of Intake Counselors. With a focus on maintaining patients' rights and assuring a smooth, compassionate admission experience, you’ll be at the forefront of our mission to offer top-notch behavioral healthcare. Your expertise will be crucial as you oversee your staff, implement policies, and collaborate closely with various departments. Plus, with the competitive pay range of $85,000 to $115,000 annually, along with a comprehensive benefits package, you’ll enjoy peace of mind as you embrace this rewarding role. If you have a Master’s Degree in a behavioral science field or are a licensed Registered Nurse, and have experience in a behavioral healthcare setting, we’d love to hear from you. Together, we can make a difference in the lives of those who need it most!

Frequently Asked Questions (FAQs) for Director of Intake (Acute Psychiatric Care Hospital) Role at Aurora San Diego

What are the key responsibilities of the Director of Intake at the Acute Psychiatric Care Hospital?

As the Director of Intake at the Acute Psychiatric Care Hospital, your key responsibilities include directing daily operations of the Intake and Assessment Center, coordinating all inquiries and admission functions, facilitating crisis consultations, and supervising staff. You’ll ensure that all potential patients receive compassionate support and are linked to appropriate resources.