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Solutions Architect

About Authorium:
Authorium is a leading platform designed to modernize the administrative operations of government. We are on a mission to maximize the effectiveness of government operations at all levels, bringing greater efficiency, compliance, and data insights to today’s government leaders. Join us if you're eager to work in a fast-paced, innovative environment and help drive impactful changes.

Position Overview:
We are seeking a skilled and customer-focused Solutions Architect to drive solutions to complex public sector challenges. In this role, you will serve as a technical advisor and subject matter expert to public sector leaders and Authorium internal teams. By identifying technical requirements and crafting optimal solutions for complex use cases, you will drive customer success while enabling broader business objectives, including the adoption and growth of Authorium's solutions. Your efforts will directly support revenue growth by ensuring solutions align with customer needs and contribute to long-term partnerships. Ideal candidates will have the right balance of flexible technical capabilities and an ability to distill complex technical concepts into easily understood language.

Key Responsibilities:

  • Solution Discovery and Technical Leadership: Lead solution workshops, manage technical discovery sessions, and guide strategic pilots with customers.
  • Solution Development and Presentation: Use your technical expertise to develop and recommend solutions that address customer needs, leveraging Authorium’s platform to maximize value. Devise and lead compelling presentations
  • Cross-functional Collaboration: Work closely across Sales, Product, Client Success, and Marketing teams to ensure a seamless customer journey and facilitate deep alignment on technical requirements.
  • Documentation & Configuration: Transfer customer requirements and configuration needs into appropriate documentation to facilitate smooth customer onboarding and provide clear guidance for partner teams.
  • 3+ years of experience in solution engineering, technical consulting, or solutions architecture.
  • Proven ability to lead technical discussions and convey complex information to both technical and non-technical audiences.
  • Strong problem-solving skills, with a focus on creating simple and effective solutions.
  • Technical understanding of SQL, APIs, and/or Databases (bonus).
  • Experience in SaaS or GovTech sectors is preferred.
  • Candidates must be based in Washington DC.
  • Competitive base salary: $90,000 - $140,000 depending on experience, plus variable commission.
  • 100% benefits coverage for employee
  • 401K Profit Share plan
  • Flexible PTO
  • Home office stipend

Average salary estimate

$115000 / YEARLY (est.)
min
max
$90000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Architect, Authorium

At Authorium, we're passionate about transforming the way government operates, and we're on the lookout for a talented Solutions Architect to join our team! In this exciting role, you'll be at the forefront of driving solutions to complex public sector challenges, empowering government leaders with innovative insights and efficiency. As a Solutions Architect, your days will be filled with dynamic workshops where you'll lead technical discovery sessions and translate intricate technical concepts into accessible language, ensuring both technical and non-technical stakeholders can understand and engage. You’ll work hand-in-hand with cross-functional teams—from Sales to Client Success—to create seamless, value-driven customer experiences. Your expertise will be instrumental in developing tailored solutions that meet unique customer needs using Authorium's powerful platform. With a competitive base salary ranging from $90,000 to $140,000, comprehensive benefits, and the flexibility of a home office stipend, Authorium is committed to fostering a supportive workplace. If you have over three years in solutions architecture or technical consulting, with the ability to problem-solve and present compelling solutions confidently, this position is an excellent opportunity to make a real impact in the GovTech space. Come and help us maximize government effectiveness!

Frequently Asked Questions (FAQs) for Solutions Architect Role at Authorium
What are the main responsibilities of a Solutions Architect at Authorium?

As a Solutions Architect at Authorium, your main responsibilities will involve leading solution workshops, conducting technical discovery sessions, presenting tailored solutions to public sector leaders, and ensuring seamless collaboration across various teams. You'll be crucial in translating customer requirements into documentation, facilitating smooth onboarding, and driving the success of Authorium's solutions.

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What qualifications do I need to become a Solutions Architect at Authorium?

To become a Solutions Architect at Authorium, you need at least 3 years of experience in solution engineering, technical consulting, or architecture. A strong problem-solving capability, technical understanding of SQL, APIs, and databases is preferred. Additionally, experience in the SaaS or GovTech sectors will give you an edge in this role.

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What kind of experience is preferred for the Solutions Architect position at Authorium?

Experience in SaaS or GovTech sectors is preferred for the Solutions Architect position at Authorium, particularly because the work involves engaging with government entities. A proven track record of leading technical discussions and crafting effective solutions for complex problems is highly valuable.

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What benefits are offered to Solutions Architects at Authorium?

At Authorium, Solutions Architects enjoy a competitive base salary between $90,000 and $140,000 depending on experience, along with variable commission. The company offers 100% benefits coverage for employees, a 401K Profit Share plan, flexible PTO, and a home office stipend, ensuring an attractive and supportive working environment.

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How does the Solutions Architect role contribute to customer success at Authorium?

The Solutions Architect role at Authorium is pivotal for driving customer success. By identifying client needs and crafting tailored solutions, you play a vital part in ensuring that Authorium’s offerings effectively meet customer expectations and requirements, ultimately helping to establish long-term partnerships and maximize revenue growth.

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Common Interview Questions for Solutions Architect
Can you explain your experience with technical discovery sessions?

When answering this question, focus on specific instances where you led discovery sessions. Describe your approach, the tools you used, and how you engaged with stakeholders to extract their needs and transform these insights into actionable solutions.

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How do you communicate complex technical concepts to non-technical audiences?

Highlight your ability to simplify jargon and use analogies or visual aids. Discuss instances where you successfully conveyed intricate concepts to diverse teams, ensuring everyone understood the implications and benefits of the solutions being discussed.

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What strategies do you employ to ensure cross-functional collaboration?

When discussing this, emphasize your communication style, tools you use for project management, and examples of successful collaboration with teams like Sales or Product. Show how you bridge gaps and foster transparency across departments.

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Describe a challenging project you've managed as a Solutions Architect.

Choose a project where you faced significant obstacles. Explain your role, the steps you took to overcome challenges, and what the outcome was, emphasizing your problem-solving skills and teamwork.

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How do you prioritize requirements when designing solutions?

Discuss your methodology for evaluating requirements based on factors such as client impact, resource availability, and alignment with business objectives. Share specific examples showing how your prioritization led to successful solution development.

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What tools or technologies do you find essential for your work?

Talk about the specific tools you’ve used for design, project management, or customer engagement. Highlight how these tools enhance your efficiency and ability to deliver solutions effectively.

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Can you describe a time when you had to present a solution to a client?

Share details about a presentation, focusing on your preparation, the techniques you used to engage the audience, and how you handled questions or objections. This demonstrates your communication skills and client engagement strategies.

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How do you ensure smooth customer onboarding?

Discuss your role in documenting customer requirements and facilitating knowledge transfer to relevant teams. Highlight methods you've used to create thorough onboarding processes, ensuring clarity and confidence for the client.

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What do you consider to be the most important aspect of customer success?

Articulate your belief that the most crucial aspect is aligning solutions directly with customer needs and expectations. Share how tracking customer feedback and iterating on solutions supports long-term success.

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Why do you want to work at Authorium?

This is a great opportunity to express your passion for government transformation and your alignment with Authorium's mission. Discuss how your values align with the company's goals and the impact you hope to have in the GovTech sector.

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authorium is the industry leader in document process automation, providing a transformative enterprise solution for city, state, and federal government agencies with complex document-centric processes. whether in admin, policy, hr, budgeting, cont...

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Full-time, on-site
DATE POSTED
December 7, 2024

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