Process Automation / AI Consultant

As a Process Automation / AI Consultant at BP3 Global, your main responsibilities will include developing relationships with clients to identify automation opportunities, translating client requirements into user stories, and collaborating with both technical and design teams throughout the project lifecycle. You will also play a vital role in prioritizing the development backlog and contributing to the overall product roadmap. Your expertise in process improvement and strategic advisory will enhance the client’s automation journey.

Candidates for the Process Automation / AI Consultant role at BP3 Global should have between 5-10 years of experience in technical or business process consulting. A bachelor's degree in a technical field or business process management is required, while a master's degree is a plus. Familiarity with agile concepts and strong project management skills will be beneficial, especially when working with enterprise clients.

BP3 Global offers a comprehensive benefits package for its Process Automation / AI Consultant position, including 100% coverage for basic health insurance premiums, dental and vision coverage with 50% of premiums paid, and basic life insurance. Additionally, employees enjoy a 401k plan with a 3.5% matching contribution, cell phone reimbursement, and student loan repayment benefits, supporting your financial and personal well-being.

To be successful as a Process Automation / AI Consultant at BP3 Global, essential skills include strong communication, excellent project management capabilities, and a solid understanding of both business and technical aspects of automation solutions. Familiarity with agile methodologies is important, as is the ability to adapt quickly to various client environments. Having a strategic mindset and the ability to engage with clients effectively will also play a crucial role in your success.

Yes, the Process Automation / AI Consultant position at BP3 Global is a fully remote role, allowing you to work from anywhere. However, there may be periodic travel required for client meetings, so flexibility is essential. This setup enables you to collaborate with a global team while maintaining work-life balance.

When developing a process automation strategy for a client, I begin by thoroughly understanding their current processes and pain points. I engage key stakeholders to identify specific needs and goals, ensuring alignment with the client’s overall objectives. I then prioritize opportunities based on impact and feasibility, developing a roadmap that includes short-term wins and long-term automation initiatives. Clear communication and periodic feedback loops with the client help refine the strategy throughout the implementation.

To ensure effective communication between the technical and design teams, I advocate for regular check-ins and collaborative meetings where both teams can present their perspectives. Utilizing project management tools and documentation helps to keep everyone on the same page regarding project progress, timelines, and challenges. I also foster an open environment where team members feel comfortable sharing insights and asking questions, which enhances collaboration.

I have extensive experience managing remote teams across different time zones. Successful remote team management involves setting clear expectations, maintaining consistent communication, and using collaboration tools effectively. I prioritize establishing trust through regular one-on-one check-ins and team meetings to ensure that all members feel supported and engaged. Additionally, I focus on cultivating a strong team culture despite the physical distance.

I once worked on a project where the client had under-optimized processes that were deeply entrenched. To address this challenge, I initiated a comprehensive analysis to identify inefficiencies and involve the client every step of the way. By presenting data-backed recommendations and showcasing the potential ROI of proposed changes, I was able to gain the client’s buy-in. Through ongoing collaboration and agile method adoption, we successfully implemented automation that led to significant productivity gains.

I prioritize tasks when developing automation solutions by considering factors such as project impact, urgency, and resource availability. Utilizing a backlog management system enables me to visualize and organize tasks effectively. I also engage with clients to gather their input on priority areas, ensuring that the most important tasks align with their strategic goals. Regular reassessments help to adjust priorities as project dynamics evolve.

For process automation, I commonly use tools such as UiPath, Automation Anywhere, and Microsoft Power Automate, depending on the specific needs of the project. For project management, I rely on platforms like Jira, Trello, and Asana to track progress and manage team collaboration. Each tool helps facilitate documentation, communication, and accountability throughout the project lifecycle.

I view client feedback as a crucial component of the project development process. I actively encourage open dialogue where clients can share their insights and concerns. I ensure timely communication of changes or adaptations based on feedback, demonstrating my commitment to their desired outcomes. Continuous feedback loops not only improve the final solution but also strengthen the client relationship.

I employ several strategies to stay updated on industry trends and technologies. I regularly read industry publications and blogs, participate in webinars, and attend relevant conferences. Additionally, I engage with professional networks and communities to exchange knowledge and insights. Continuous learning through online courses helps me refine my skills and stay informed about new tools and methodologies in process automation.

I translated client requirements into user stories by first facilitating workshops with stakeholders to gather detailed insights on their needs. I used the 'As a [user], I want [functionality] so that [benefit]' format to articulate each requirement, ensuring the stories encompassed both functional and emotional aspects. Following the sessions, I organized the user stories into categories that reflected priority, allowing the development team to focus on delivering the most impactful features first.

The biggest challenge facing process automation today is overcoming resistance to change within organizations. Many employees fear that automation will replace their jobs rather than enhance their efficiency. To address this, I emphasize the importance of communication and education about automation’s benefits, highlighting how it frees employees from mundane tasks, allowing them to focus on strategic initiatives. Facilitating training programs can also help ease the transition and foster a culture of innovation.