Auto Damage Insurance Claim Rep (Fully Remote or Hybrid)

Job Summary

Position can be at a higher level commensurate with experience.

As An Auto Damage Claim Rep, you will be responsible for adjusting 1st party Express claims for Auto Physical Damage through screening losses, determining coverage exposures, and settlements.

Knowledge, Skills and Abilities
Education: Associate's Degree and 1-3 years experience.
Experience: 0 - 1 year experience with Bachelor's Degree
Knowledge: Limited to moderate knowledge of industry practices, standards, and concepts within field of work. Learns to apply them to the job.
Decision Making: Learns to make decisions and recommendations for varied situations, applying judgment to interpret related information, policies, and procedures. Decisions generally impact specific tasks.
Supervision Received: Works independently under general supervision. Work is reviewed for overall adequacy in performing tasks.
Leadership: Works as an individual contributor. Learns the job.
Problem Solving /Operations/Direct Work Involvement: Develops solutions to a variety of problems, typically of moderate scope and complexity. Refers to and interprets policies and practices for guidance.
Client Contacts: Contacts other departments and or external organizations or parties frequently. Contacts are primarily at or below middle management levels. Communication is primarily task-related and involves creating and delivering varied types of messages and information.

Additional Knowledge, Skills and Abilities
Excellent customer service and interpersonal skills are required.
Effective verbal and written skills are necessary.
Ability to work in a fast a paced environment.

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.