Customer Support Specialist

A company is looking for a Customer Support & Success role.Key Responsibilities:• Work independently and assist customers through various communication channels• Help customers succeed with products by going beyond immediate issues• Proactively engage with potential and existing customers to ensure their successRequired Qualifications:• Deep experience in technical support, engineering, or customer success• Proficiency with WordPress is preferred• Knowledge of ecommerce management and support• Experience in sales or technical account management is a plus• Leadership experience in a technical or customer success field is beneficial