Automotive eBusiness Catalog Support and Development

GP Strategies Corporation is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers.

Job Description:

• As part of the eBusiness Team, each team member is responsible for supporting ACDelco’s internet-based Business to Business (B2B) online automotive parts catalog ordering tool, as well as assisting our customers within the region they have been assigned.

• Conduct eCommerce product training for our parts sellers, installers, field personnel, etc. (classroom setting, teleconference, on site, etc.).

• Grow customer usage of ACDelco eBusiness Tools and increase ACDelco eSales at the Independent Aftermarket (IAM) level.

• Use feedback from customers, or prior experience with automotive parts sales or eCommerce, to continually improve the CONNECTION eBusiness tool. This includes implementation and testing of new features.

• Coordinate with ACDelco eBusiness Help Desk, suppliers, and other teams to resolve customer concerns in a timely manner.

• Create training and marketing materials (newsletters, user guides, reference material, videos, etc.).

• Create customer usage and sales reports.

• Understanding of data analytics and the ability to use them in making business decisions.

• Manage and see projects through to the end.

• Create, implement, and provide reporting for promotions to be offered in CONNECTION (ACDelco or customer sponsored)

• Occasional travel may be required (USA and Canada).

• Strong interpersonal skills.

• Ability to multitask and prioritize multiple projects.

• Strong organizational and planning skills.

• Excellent verbal and written communication skills.

• Attention to detail and problem-solving skills.

• Comprehensive knowledge of Microsoft Office products and Adobe Acrobat.

• Knowledge of video editing software.

• Proficiency with computer, tablets, mobile phones and software/apps.

• Electronic catalog experience.

• Automotive experience.

• Ability to adapt to an ever-evolving eCommerce environment.

• Team player that must also be able to work independently.

This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements.

GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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