Automotive Maintenance Coordinator Internship (Year Round)

Fleet Operations is a Corporate Administrative office that supports the growth of the Fleet Management Groups nationwide with lease vehicle acquisition, maintenance, accident repair, insurance tracking, and license & title services. Our Fleet Accounting team also prepares financial statements and general ledger schedules for all the Fleet Management Groups.

• Build and maintain professional working relationships with customers, vendors and sales groups
• Contact customers and sales groups to advise on maintenance issues via phone and e-mail
• Analyze tire requests to ensure correct application
• Negotiate tire pricing and maintenance
• Evaluate maintenance requests for necessity and to avoid duplicated services
• Pro-actively recommend maintenance services
• Communicate billing procedures and requirements to repair facilities
• Process maintenance invoices for payment

Equal Opportunity Employer/Disability/Veterans #LI-REMOTE

• Must live in Kansas City, Kansas or Missouri
• Currently a student, pursing an automotive degree
• Previous experience in a in a lube shop, tire shop, repair facility or dealership preferred
• Basic PC knowledge in Microsoft Office (Word, Excel) and basic typing skills
• Available to work 20-25 hours a week during the school semester
• ASE (Automotive Service Excellence) certifications a plus
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Willing to accept $17.00/hr base pay
• Must have the ability to meet PC, Internet, and telephone equipment requirements

• Executing
  • Takes action to meet goals and objectives
  • Follows a business plan
  • Accomplishes tasks according to the direction and instructions provided
• Customer Service
  • Provides excellent service to both internal and external customers
  • Meets others' needs in a timely manner and with a positive attitude
  • Places others' needs above one's own needs
• Detail-Oriented
  • Demonstrates a strong attention to detail
  • Provides facts and details when conveying information
  • Thoroughly reviews information for accuracy and consistency
• Analyzing
  • Gathers and examines information from multiple sources
  • Studies facts and details
  • Considers past experiences and history
• Communication
  • Effectively communicates both verbally and in writing
  • Clearly communicates messages, thoughts, and ideas to others
  • Demonstrates strong presentation skills
• Flexibility
  • Readily adapts to change
  • Moves easily from one task or responsibility to another
  • Is able to perform tasks or complete processes in ambiguous situations

• Must have a permanent residence in Kansas City, KS or MO
• Have permanent residence with defined working space (home office, spare bedroom, etc.) that is clean, ventilated and quiet
• Working space with working smoke detector, fire extinguisher, and first aid kit

• Computer running a mainstream supported version of Windows or MacOS (currently Windows 7+ or MacOS 12+)
• Minimum of 4GB RAM (the cloud based system will use a minimum of 1G RAM)
• High-speed Internet connection with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as http://www.speedtest.net/)
• Working web camera for virtual collaboration.
• Workstations should connect directly to the ISP router using an Ethernet cable (wireless connections are allowed but be aware of signal strength, interference, and other factors)
• Apple or Android smartphone is needed to download the Authenticator app (must be running a current mainstream supported operating system and Internet browser version)
• Internet browsers: Internet Explorer, Edge, Chrome, Firefox, or Safari
• Anti-virus software must be installed and kept running at all times (included w/ Windows 10)
• Operating system patches must be installed and kept up to date