Regional Compliance Manager

Description

Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve.

We believe in Access, Value-Based Care, Innovation, and Dedication to Quality.

JOIN OUR TEAM!

Avid is hiring a Regional Compliance Manager. This position is available immediately.

The role of the Regional Compliance Manager is to provide the overall supervision to ensure all field employees (caregivers) are in compliance with the state Home Care/Home Service Agency (HSA) and Home Nursing Agency (HNA) regulations, company policy, and Joint Commission standards. Compliance Manager is responsible for providing guidance on recruitment processes, as well as annual compliance and training requirements to support and achieve branch growth goals.

This position will be based out of the Wilmington branch and covers our NC territory, to include our locations in Wilmington, Supply, Whiteville, Rockingham, Jacksonville, Fayetteville, Raleigh, Goldsboro, and High Point.

Essential responsibilities:

• Responsible for maintaining field personnel compliance with State and Local regulations as well as contractual requirements.
• Work closely with department managers and leaders to develop and implement compliance policies and activities throughout the branches.
• Review regulatory websites for policy updates related to compliance, training, and statutory benefits.
• Ensure that all electronic and hard copy personnel documents and files are maintained and compliant with State, Federal, HIPAA, and Joint Commission standards and regulations.
• Manage and investigate all statutory benefit reports related to unemployment, workers' compensation, disability, and FMLA claims.
• Develop QI audit process and conduct quarterly reviews of branch compliance processes to ensure adherence to the organization’s policies and procedures and all regulatory bodies.
• Participate in Corporate quarterly QI meetings and provide reports on branch compliance, recruitment, and retention data.
• Provides in-service educational materials and assists in the development and revision of enhanced quality and compliance training contents.
• Schedule and conduct annual training for all field employees as per State regulations and company quality assurance initiatives.
• Provide annual performance evaluations and constructive feedback for respective department employees and field employees.
• Counsel field personnel and prepare disciplinary warning reports with supportive documentation on agency policy violations.
• Responsible for providing timely completion of wage and employee verifications.
• Conduct exclusion checks to ensure that all employees and others with whom the company does business with are not on the Federal and State exclusion lists, as applicable.
• Conduct ongoing employment background checks and monitoring through state specific registry systems.
• Assist in the management of the agency’s chart retention and destruction process.
• Adhere to all applicable Federal, State, and local regulations, as well as contract requirement, HIPAA, and Joint Commission standards.
• All other duties as assigned.

You have a lot to offer! And so do we!

Benefits:

• Competitive pay, paid weekly
• Medical Insurance (choice of 3 plans), with company contribution
• Dental Insurance
• Vision Insurance
• Life and AD&D Insurance
• Short and Long-Term Disability Insurance
• 401k plan with company match
• Paid Time Off
• Holiday Pay
• Ongoing training

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Requirements

Qualifications:

Education: College degree preferred or equivalent work experience.

Experience with Joint Commission preferred.

Travel: Travel will be required for business purposes. Employees must have a valid driver’s license issued by the state in which they work and a satisfactory driving record.

Skills:

• A specific understanding of geographical/cultural requirements of branch offices is preferred.
• Ability to use computerized systems.
• Ability to manage data and track deadlines.
• Excellent organizational skills and attention to detail.
• Satisfactory verbal and written communication skills.
• Ability to work well under pressure.
• Additional preferred skills: Bilingual – English/Spanish a plus.