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Job details

Customer Support Administrator (3 month FTC)

Awin is seeking a Customer Support Administrator to assist with invoice payment topics and provide support in a dynamic team environment.

Skills

  • Customer service experience
  • Attention to detail
  • Learning agility
  • Customer orientation
  • Basic MS Office skills
  • Familiarity with ticketing systems

Responsibilities

  • Contact business customers via email or phone to resolve invoice payment issues.
  • Support the management of new direct debit mandates.
  • Co-ordinate payment receipt with Accounts Receivable and Credit Control teams.
  • Utilize Salesforce for customer query management.
  • Maintain accurate records of correspondence with customers.

Education

  • General education requirements unspecified

Benefits

  • Flexible four-day work week at full pay.
  • Monthly remote working allowance.
  • Opportunities for professional development.
To read the complete job description, please click on the ‘Apply’ button
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CEO of Awin
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Adam Ross
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Awin is a global affiliate network and the new name for Affiliate Window and zanox. With 15 offices worldwide, 900 employees, 100,000 contributing publishers and 6,000 advertisers, Awin connects customers with brands in over 180 countries around t...

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Temporary, hybrid
DATE POSTED
August 2, 2024

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