Product Operations Manager, Axon Air

As a Product Operations Manager at Axon Air, your main responsibilities include developing first-generation operational processes, owning relationships with financial operations, ensuring seamless execution across post-sales operations, and collaborating with various departments to meet ambitious growth goals. You will also drive executive communications, preparing materials for QBRs and board updates.

Candidates for the Product Operations Manager role at Axon Air should possess at least 5 years of experience in operations, finance, strategic planning, or a cross-functional execution role. A strong finance acumen, experience with FP&A, budgeting, and operational forecasting is essential, along with proficiency in data analysis tools like Excel and Salesforce.

The Product Operations Manager plays a crucial role in furthering Axon Air's mission to Protect Life by establishing operational systems that enhance efficiency, promoting partnerships, and ensuring effective communication across functional areas. This position drives insights and data analysis that directly impact the growth strategy.

At Axon Air, a Product Operations Manager can look forward to various career growth opportunities, given the startup-like environment where rapid changes and innovations occur. You have the chance to take on more strategic initiatives, work closely with senior executives, and pave the way for managerial roles as you contribute to scaling the team and operational processes.

The work culture at Axon is described as fast-paced, collaborative, and mission-driven. As a Product Operations Manager, you’ll be empowered to take ownership of projects, encourage constructive feedback, and foster an inclusive working environment where diverse perspectives are valued and innovation is encouraged.

In my previous role, I successfully led a project where I mapped out and implemented new operational processes that improved efficiency by 30%. I identified bottlenecks, engaged stakeholders for their input, and streamlined workflows, which is essential for the Product Operations Manager at Axon Air.

If faced with competing priorities, I prioritize based on impact and urgency. I communicate clearly with stakeholders to establish expectations and use tools like a priority matrix to keep track of tasks, which helps maintain alignment—a skill crucial for the Product Operations Manager role.

I am proficient in data analysis tools including Excel, Salesforce, and Quip. These tools have helped me generate insights for strategic decision-making and operational forecasting, aligning perfectly with the needs of a Product Operations Manager at Axon Air.

In my last position, I prepared QBR materials for our executive team. This involved synthesizing performance data into concise presentations and simplifying complex information for clear communication, a key aspect for the Product Operations Manager at Axon Air.

Essential skills include strong finance acumen, excellent communication abilities, a proactive attitude, and the capacity to work collaboratively across various departments. Additionally, being comfortable in ambiguous situations and having a bias for action are crucial for success in this role.

I prioritize open communication and regular check-ins with cross-functional teams to build rapport. By understanding each team’s goals and challenges, I can align our efforts effectively, which is critical for the Product Operations Manager role at Axon Air.

In a previous role, I faced resistance when implementing a new operational process. By involving team members early in the decision-making process and demonstrating the long-term benefits, I was able to gain buy-in and successfully roll out the change—an experience I believe would serve me well at Axon Air.

Data plays a central role in my operational strategies. I rely on data to identify trends, measure performance, and inform decision-making. This analytical approach ensures that the strategies I develop are grounded in factual insights, which is vital for a Product Operations Manager at Axon Air.

To ensure operational excellence, I establish clear objectives, regularly review performance metrics, and solicit feedback from stakeholders. Continuous improvement is key; I believe in testing and iterating processes to maintain high standards in all operations.

I admire Axon’s mission to Protect Life and the impact your work has on communities. The entrepreneurial spirit and commitment to innovation resonate with me, and I’m eager to contribute my operational expertise to drive meaningful change in this critical area.