Job details

Senior Customer Success - Federal

Axon is seeking a Senior Customer Success Executive to drive the post-deployment experience for Federal Customers, ensuring they realize the value of their investment in Axon’s products.

Skills

Customer relationship management
Project management
Strong communication skills
Technical proficiency with Axon products
Ability to work under pressure

Responsibilities

Serve as the main point of contact for Federal Agencies
Conduct Program Reviews and discuss project updates
Develop an understanding of Axon’s product line
Work with cross-functional teams to provide customer feedback
Manage Success Planning in Gainsight

Education

Bachelor's degree or equivalent experience

Benefits

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave
Medical, Dental, Vision plans
Learning & Development programs

To read the complete job description, please click on the ‘Apply’ button

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By Axon

Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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