Job details

Technical Account Manager, Greensboro NC (Onsite)

At Axon, we’re on a mission to Protect Life by tackling critical safety and justice issues with our devices and cloud software. We seek a Technical Account Manager for Greensboro Police Department to provide technical support on our products and services.

Skills

Customer relationship management
Technical support experience
Data analysis using SQL and Power BI
API integration
Basic networking and IT knowledge

Responsibilities

Provide excellent technical support for Axon’s RMS and Standards products.
Collaborate with external customers and internal employees.
Document processes and provide feedback for improvements.
Act as a liaison between Axon and the customer for project management.
Fulfill agency configuration requests and troubleshoot issues.

Education

Bachelor’s degree in business administration or related field
4+ years of relevant experience in technical roles

Benefits

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave
Medical, Dental, Vision plans
Learning & Development programs

To read the complete job description, please click on the ‘Apply’ button

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By Axon

Axon is an American company based in Scottsdale, Arizona. We have made it our mission to protect human life by developing technology and weapons products for military, law enforcement, and civilians.

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