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Treatment Center Director/Program Director

Treatment Center Director/Program Director
BAART Programs is looking for an accountable, process oriented and efficient leader of operations for our Opiate Treatment Program.  A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.
 
Essential Duties & Responsibilities:
  • Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic
  • Manages OTP clinic operations to budgeted/planned results
  • Participates in the interviewing, hiring, training of clinic staff
  • Evaluates, manages, counsels and terminates subordinate personnel
  • Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
  • Works closely with staff via regular supervision to ensure the completion of performance goals
  • Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
  • Identifies cost-saving opportunities, operational efficiencies, etc. and implements
  • Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
  • Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
  • Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities  in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
  • Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such
  • Becomes familiar with CARF/JCAHO standards and the application of such
  • Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
  • Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
  • Maintains patient, employee and company confidentiality
 
 
Development Responsibilities:  
 
  • Participates in community relations, education and development activities to drive and maintain census
  • Identifies and implements tactical steps to increase and retain census 
  • Works with clinic team to insure operations are prepared to handle increased census
  • Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
  • Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks
  • Participation in the overall Company Performance Improvement Process 
  • Familiar with standards required by Board of Health, OSHA, etc. and the application of such 
  • Assists as requested with marketing programs & literature development 
  • Other duties as assigned 
Qualifications: 
 
  • Multiple years of experience as an administrator of a clinical program
  • Bachelor's degree (in business administration or related) from an accredited college or university
  • Understanding of clinic operations, with significant amount of time working in the field of substance abuse  
  • Understanding of HIPAA, Federal, State & CARF standards & regulations 
  • Demonstrated organizational and leadership skills with the ability to supervise and manage personnel 
  • Strategic thinker to be able to recommend alternative solutions, execute and monitor 
  • Self-starter, able to work autonomously and generate ideas and benefits for the Company
  • Customer service focused, eager and energetic
  • Excellent interpersonal and communication skills
  • Satisfactory drug screen and criminal background check.
   
Benefits:
  • Competitive salary
  • Comprehensive benefits package, including medical, dental, vision and 401(K)
  • Generous paid time off
  • Excellent growth and development opportunities
  • Satisfying and rewarding work striving to overcome the opioid epidemic
 
 
Here is what you can expect from us:
 
BAART Programs a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting.  Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.  
 
BAART Programs is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

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What You Should Know About Treatment Center Director/Program Director, BAART Programs

Are you a compassionate and experienced leader looking to make a significant impact in the lives of those affected by opioid addiction? BAART Programs is searching for a Treatment Center Director/Program Director to join our dedicated team at our Opiate Treatment Program (OTP) clinic. In this role, you'll oversee daily operations, manage a diverse of nurses and counselors, and ensure each patient receives the highest quality of care. Your responsibilities will range from supervising clinic personnel and evaluating staff performance to maintaining compliance with regulatory bodies such as SAMHSA and DEA. At BAART Programs, you will have the opportunity to implement cost-saving strategies and operational efficiencies to enhance our service delivery, all while developing crucial relationships within the community to promote census growth. We believe in empowering our staff and treating everyone with respect and dignity, so your educational and developmental initiatives will play a key role in building a culturally diverse workforce that meets our patient demographics. Our organization is committed to improving the lives of those struggling with opioid dependency, and as a Treatment Center Director, you'll be at the forefront of this noble effort. We offer a comprehensive benefits package, competitive salary, and excellent growth opportunities as you contribute toward overcoming the opioid epidemic alongside our mission-driven team.

Frequently Asked Questions (FAQs) for Treatment Center Director/Program Director Role at BAART Programs
What are the key responsibilities of a Treatment Center Director at BAART Programs?

The Treatment Center Director at BAART Programs is responsible for overseeing all operations of the Opiate Treatment Program. This includes managing budgets, hiring and training staff, ensuring compliance with regulations, and implementing operational efficiencies. The director also works closely with various personnel to ensure optimal performance and the highest standards of patient care.

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What qualifications are needed to become a Treatment Center Director at BAART Programs?

Candidates for the Treatment Center Director role at BAART Programs should possess a bachelor's degree in business administration or a related field, along with multiple years of experience as an administrator in clinical programs. A strong understanding of substance abuse treatment, federal and state regulations, and organizational leadership is essential for success in this position.

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How does a Treatment Center Director at BAART Programs ensure regulatory compliance?

A Treatment Center Director at BAART Programs ensures regulatory compliance by regularly communicating with staff about laws and standards from agencies such as SAMHSA and CARF. They also manage the preparation of necessary documentation and filings to adhere to federal, state, and local regulations, creating a culture of accountability and excellence.

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What type of work environment can I expect as a Treatment Center Director at BAART Programs?

As a Treatment Center Director at BAART Programs, you can expect a collaborative and supportive work environment. Our focus on patient-centered care drives our commitment to teamwork and continuous improvement, making it a fulfilling place to lead and impact the lives of patients battling opioid addiction.

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What benefits does BAART Programs offer for the Treatment Center Director position?

BAART Programs offers a competitive salary and a comprehensive benefits package for the Treatment Center Director role. This includes medical, dental, and vision coverage, a robust 401(K) plan, generous paid time off, and excellent professional growth opportunities. We strive to create a satisfying work environment for our employees.

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How does the Treatment Center Director contribute to community relations and outreach at BAART Programs?

The Treatment Center Director at BAART Programs plays a vital role in fostering community relations by participating in local board meetings, advisory boards, and educational outreach programs. This engagement helps build valuable connections that can drive clinic census growth and enhance the overall support for those affected by opioid addiction.

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What opportunities for growth and development exist for a Treatment Center Director at BAART Programs?

At BAART Programs, a Treatment Center Director has access to excellent growth and development opportunities. The organization values continuous professional learning and offers training resources to support leadership development, allowing directors to further enhance their skills and advance in their careers.

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Common Interview Questions for Treatment Center Director/Program Director
Can you describe your leadership style as a Treatment Center Director?

When answering about your leadership style, focus on emphasizing collaboration, communication, and compassion. Explain how you believe in empowering your staff, setting clear expectations, and ensuring everyone works cohesively towards common goals while respecting individual contributions.

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How do you handle conflicts within your team?

To effectively answer this question, discuss your approach to conflict resolution, emphasizing open communication. Provide an example of how you facilitated a resolution between team members using active listening, mediation techniques, and fostering mutual understanding.

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What strategies do you use to ensure compliance with federal and state regulations?

In your response, highlight your familiarity with relevant laws and how you proactively oversee compliance efforts. Mention the importance of regular training for staff, routine audits, and promoting a workplace culture that emphasizes adherence to regulations.

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How would you increase patient census in the clinic?

For this question, discuss specific methods such as community outreach, partnerships with local organizations, marketing strategies, and educational workshops that engage the community. Provide examples of your previous successes in increasing patient numbers through innovative approaches.

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Explain how you would foster a positive work environment for staff.

To answer this question effectively, discuss the significance of communication, recognition, and professional development. Provide examples of how you’ve previously encouraged staff feedback, organized team-building activities, or supported ongoing training to cultivate a positive culture.

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What experience do you have in budget management?

In your response, outline your experience with budgeting processes within a clinical setting. Share specific examples of how you’ve successfully managed budgets to meet financial objectives while ensuring high-quality patient care and operational efficiency.

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How do you stay informed about changes in the substance abuse treatment industry?

Be sure to mention professional development resources, attending relevant conferences, networking with industry peers, and subscribing to professional journals as ways to stay updated. Discuss your commitment to continuous learning to maintain your organization at the forefront of treatment protocols.

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Can you share a scenario where you improved clinical operations?

Use the STAR (Situation, Task, Action, Result) method to describe a specific scenario. Start by outlining the situation, detailing the task you were responsible for, and explain the actions you took to improve operations along with the measurable outcomes achieved.

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What community relations initiatives have you led in the past?

Discuss specific experiences where you actively engaged with the community. Describe initiatives you led to raise awareness about opioid addiction issues, such as workshops, information sessions, or collaborations with local organizations, and the outcomes of those initiatives.

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How do you ensure confidentiality for patients and staff?

When addressing confidentiality, stress the importance of HIPAA regulations and ethical conduct. Provide examples of training protocols you’ve implemented, the policies you’ve enforced, and practices you’ve maintained to protect sensitive information in the workplace.

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BAART Programs began providing drug treatment services to several hundred heroin addicts in San Francisco in 1977. Today, BAART Programs is a multi-service organization providing substance use disorder treatment and rehabilitation for patients acr...

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Full-time, on-site
DATE POSTED
November 26, 2024

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