Senior Engineering Manager - PayIn

The Senior Engineering Manager at Back Market is responsible for leading a cross-functional team of engineers to innovate and implement advanced payment systems. This role involves collaborating with product groups, ensuring team alignment with company objectives, mentoring team members, and fostering an agile development environment to streamline processes and improve product quality.

Candidates for the Senior Engineering Manager position at Back Market should have a robust background in software engineering, with experience in developing and mentoring teams. Strong communication skills, knowledge of agile methodologies, and a tech stack familiarity, including AWS, Docker, and Python, are essential for this role.

The recruitment process for the Senior Engineering Manager role at Back Market consists of several stages: an initial call with a Talent Acquisition expert, a Management Principles interview, a technical interview with team members, a stakeholders interview, and a final values interview with executive members, ensuring a thorough evaluation of your fit for the role.

At Back Market, the culture for the Senior Engineering Manager role focuses on collaboration, feedback, and inclusivity. The company fosters an environment where team members are encouraged to share ideas and support one another, promoting both individual and organizational growth.

Back Market is deeply committed to diversity and inclusion at all levels, including in the Senior Engineering Manager role. We encourage candidates from diverse backgrounds to apply and strive to create an inclusive workplace that reflects the community and values diverse perspectives in driving innovation.

As a Senior Engineering Manager, I believe in fostering a collaborative environment where each engineer feels valued. I prioritize clear communication and establishing shared goals, ensuring that team members contribute their ideas and feel engaged in decision-making. Additionally, I focus on mentorship, helping team members to grow their skills and advance their careers.

In my previous roles, I have actively participated in agile development practices, including sprint planning and retrospectives. I prioritize adaptability and continuous improvement, and ensure that my team understands the principles behind agile methodologies, allowing us to respond to changes and deliver quality outcomes effectively.

I employ a combination of project management tools and methodologies to effectively track progress against timelines. I believe in breaking projects down into manageable tasks, setting clear deadlines, and maintaining open communication with the team to address any roadblocks early on.

I address conflicts by facilitating open discussions where team members can express their concerns. I actively listen to both sides and work to mediate a resolution that respects everyone's viewpoints. My goal is to create a supportive environment that encourages healthy communication and collaboration.

For team development, I emphasize personalized coaching tailored to each individual's strengths and areas for improvement. I conduct regular one-on-one meetings to discuss career aspirations and provide constructive feedback. I also encourage team members to pursue training and development opportunities relevant to their roles.

I ensure alignment by engaging the engineering team in discussions about company goals and how our projects contribute to them. Regular check-ins and collaboration with product management allow me to communicate priorities clearly, ensuring that everyone is on the same page when it comes to objectives.

My philosophy is that innovation should always focus on enhancing user experience and leveraging technology to solve real-world problems. I encourage my teams to explore new technologies and think creatively about how we can improve response times and user satisfaction in our payment solutions.

I measure success through a combination of deliverables, team morale, and customer feedback. KPIs like project completion rates, code quality, and customer satisfaction scores provide a quantitative measure, while qualitative feedback from team members helps gauge overall satisfaction and engagement in their work.

I believe technologies like cloud computing (AWS), microservices architecture, and a solid understanding of APIs are essential for modern payment systems. These technologies enhance scalability, security, and the overall efficacy of payment processing solutions, allowing us to respond to the fast-paced demands of the industry.

I'm eager to work for Back Market because of its commitment to sustainability and transforming how consumers engage with technology. I admire the innovative approach the company takes towards refurbishing electronics while promoting a greener planet, and I'm passionate about leading teams that can contribute significantly to that mission.