Sr Technology Manager - Site Reliability (SRE)

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.Responsibilities:• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization• Contributes to the technology strategy for their technical domain• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers• Ensures that execution is aligned with product strategy by working with product management and other stakeholdersManagerial Responsibilities:This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.Skills:• Influence• Risk Management• Solution Design• Stakeholder Management• Technical Strategy Development• Analytical Thinking• Application Development• Collaboration• Result Orientation• Solution Delivery Process• Agile Practices• Architecture• Automation• Data Management• DevOps PracticesMinimum Education Requirement: NullLOB Specific Job DescriptionWe are actively seeking an accomplished Senior Technology Manager with robust Site Reliability Engineering(SRE) skills to lead our teams responsible for Site Reliability, Production Stability, Monitoring, Performance and Incident Resolution. This pivotal role demands a seasoned professional capable of minimizing client interaction disruption, while providing strategic execution, oversight, and fostering effective communication with the line of business leaders.Responsibilities:• Strategic Execution: Lead the development and execution of strategic plans to enhance site reliability and production stability. Drive initiatives to enhance site reliability, minimize downtime, and optimize incident resolution process.• Oversight and Communication: Effectively communicate with line of business leaders and collaborate with senior partners to influence key decisions, aligning technology strategies with organization goals. Collaborate with cross functional teams to influence decision-making and drive of a culture of reliability across the organization.• Client Interaction Management: Minimize client interaction disruption through proactive measures and efficient incident resolution strategies.• Team Development: Lead and mentor a team of Site Reliability Engineers, fostering a culture of continuous improvement and innovation. Develop the skills of the team to excel in monitoring, analysis, and troubleshooting to proactively prevent incidents.• Technical Expertise: Demonstrate strong technology experience, particularly in Java and API based applications, to guide and support the technical teams effectively,Qualifications:• Proven track record in technology leadership roles emphasizing Site Reliability Engineering.• Expertise in Java and API-based applications, showcasing the ability to navigate complex technical landscapes.• Exceptional communication and interpersonal skills to engage effectively with stakeholders at all levels.• Demonstrated ability to influence and collaborate with senior partners.If you are an accomplished Senior Technology Manager passionate about Site Reliability Engineering and dedicated to driving platform stability through effective leadership, we invite you to apply.Shift:1st shift (United States of America)Hours Per Week:40