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Floating Banker - Point Loma/ El Cajon

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.


With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.


As a Floating Banker for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You’ll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required.


What you'll do
  • Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.
  • Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.
  • Perform quality work within deadlines with or without direct supervision.
  • Responsible for working effectively as a team contributor on all assignments.
  • Responsible for maintaining a high level of personal reliability and punctuality.
  • Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.
  • Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.
  • Responsible for complying with policies, procedures, security requirements, and government regulations.


Education & Certifications
  • H.S. Diploma


Experience & Travel
  • 2 or more years of teller experience including sales experience with established goals (Required)
  • Travel 50%


Knowledge, skills & abilities
  • Possess strong organizational skills and be detail oriented.
  • Basic understanding of PC with Windows based applications and calculator.
  • Basic math, negotiation, and problem solving skills.
  • Possess effective verbal and written communication skills; proper phone and email etiquette required.
  • Possess good interpersonal and relationship building skills. Excellent customer service skills required.
  • Ability to work branch hours.


Compensation & Benefits
  • Targeted starting compensation range (based on experience) is $18+/hour plus $1.50 premium on top of base pay
  • Incentive and commission compensation may be awarded for eligible roles
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
  • 401k (up to 4% match with immediate vesting)
  • Tuition reimbursement up to $5,250 annually (minimum service requirement)
  • Read more about these and additional benefits at: Employee Benefits | Banner Bank


$18 - $24.90 an hour

Please take time to review Banner Bank's Consent & Privacy notice before applying.


Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.


Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

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CEO of Banner Bank
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Mark J. Grescovich
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Average salary estimate

$44616 / YEARLY (est.)
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$37440K
$51792K

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What You Should Know About Floating Banker - Point Loma/ El Cajon, Banner Bank

At Banner Bank, we're proud to have a legacy that spans over 130 years, anchored by our core values of listening, learning, and helping others achieve their financial dreams. As a Floating Banker in the vibrant communities of Point Loma and El Cajon, San Diego, you will play a vital role in continuing that legacy. Your primary responsibility will be to provide essential back-up teller and banker support across various retail branches. This flexible and dynamic position requires daily travel between branches, allowing you to impact many clients' experiences personally. You’ll be the friendly face of Banner Bank, assisting customers with their transactions, ensuring every interaction is efficient and enjoyable. You’ll also engage with clients to understand their financial goals, promoting the bank's diverse products and services to help them achieve those aspirations. To thrive in this role, you should have at least two years of teller experience, a knack for relationship building, and strong customer service skills. If you’re looking for a rewarding position that offers competitive pay, a range of benefits, and the opportunity to make a difference in people's lives, join our team at Banner Bank, where excellence is just part of our everyday mission.

Frequently Asked Questions (FAQs) for Floating Banker - Point Loma/ El Cajon Role at Banner Bank
What are the main responsibilities of a Floating Banker at Banner Bank?

As a Floating Banker at Banner Bank, your primary responsibilities include processing client transactions accurately and efficiently, providing backup coverage, and assisting customers at various retail locations. You’ll focus on delivering exceptional customer service while helping clients meet their financial goals by promoting relevant bank products and referring them to other bank specialists when necessary.

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What qualifications do I need to be a Floating Banker at Banner Bank?

To qualify for the Floating Banker position at Banner Bank, you should possess a high school diploma and have at least two years of teller experience in a banking environment, including sales experience with established goals. Strong customer service skills, attention to detail, and effective communication abilities are crucial for success in this role.

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Is previous banking experience required for the Floating Banker position at Banner Bank?

Yes, previous banking experience is essential for the Floating Banker role at Banner Bank. Candidates should have a minimum of two years of teller experience that includes sales proficiency to meet the expectations tied to customer referrals and account openings.

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What is the expected travel requirement for the Floating Banker position at Banner Bank?

The Floating Banker role at Banner Bank involves daily travel between various retail branch locations within a specified geographic area. Consequently, candidates should be willing to commute to different branches regularly to provide essential support.

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What benefits does Banner Bank offer for the Floating Banker position?

Banner Bank offers a competitive compensation package for the Floating Banker position, including targeted starting pay of $18+ per hour, comprehensive benefits such as medical, dental, vision, paid time off, and 401k matching. Additional perks like tuition reimbursement and volunteer time are also part of Banner Bank’s commitment to employee well-being.

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Common Interview Questions for Floating Banker - Point Loma/ El Cajon
How do you prioritize customer service as a Floating Banker?

In answering this question, focus on providing examples of past experiences where you successfully managed multiple clients' needs. Discuss how you ensure every customer feels valued and has a positive experience, such as by listening actively, addressing their concerns promptly, and maintaining a friendly attitude.

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Can you provide an example of how you achieved sales goals in your previous banking role?

You should share a specific instance where you met or exceeded sales targets, including the strategies you used. This could entail discussing how you identified customer needs and matched them with suitable products, and emphasizing your understanding of banking services and customer relationships.

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What techniques do you use to maintain accuracy in processing transactions?

Focus on describing your meticulous attention to detail. Discuss steps you take to double-check your work, follow standard operating procedures diligently, and stay organized to minimize errors, ensuring that every transaction is processed correctly.

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How would you handle a difficult customer interaction while working as a Floating Banker?

Mention that active listening, empathy, and remaining calm are critical in these situations. Share a past experience where you effectively diffused a situation, prioritizing the customer's needs while adhering to bank policies.

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What motivates you to succeed in a sales-oriented banking position?

Discuss your passion for helping clients achieve financial success as a driver for your motivation. Highlight the satisfaction you gain from seeing a customer reach their goals with the help of the right banking products.

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Describe your experience with teamwork in a banking environment.

Provide examples of how you collaborated with others in your previous roles to meet challenges or achieve team goals. Emphasize the importance of communication and supporting your colleagues.

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What do you consider the most important qualities of a successful Floating Banker?

Mention qualities such as strong interpersonal skills, adaptability, effective communication, sales proficiency, and dedication to providing excellent customer service. Explain how these traits contribute to the bank's overall success.

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How do you keep yourself updated on banking products and services?

Discuss your commitment to continuous learning, such as regularly attending training sessions, participating in industry webinars, and keeping an eye on news related to the banking sector to ensure you can inform clients effectively about new offerings.

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What strategies do you use to manage your time effectively when traveling to branches?

You could discuss techniques like planning your schedule in advance, using technology to check traffic patterns, and highlighting your adaptability to changing circumstances to ensure you meet your commitments efficiently.

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How would you ensure compliance with bank policies and regulations in your role as a Floating Banker?

Emphasize your understanding of the importance of adhering to policies and regulations. Discuss methods you use to stay informed, such as participating in training programs, utilizing checklists, and consulting with peers or supervisors as needed.

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Banner Bank is a dynamic full-service financial institution, operating safely and profitably within a framework of shared integrity. Working as a team, we will deliver superior products and services to our valued clients. We will emphasize strong ...

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Full-time, on-site
DATE POSTED
December 6, 2024

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