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Biomed Technician II - job 2 of 2

Primary City/State:

Mesa, Arizona

Department Name:

Technology Mgmt-Bio-Med

Work Shift:

Day

Job Category:

Clinical Support

on

Innovation and highly trained staff. The Information Technology professionals at Banner Health are utilizing cutting edge technology to change health care for the better. If you’re ready to change lives, we want to hear from you.

There is no better time to be in healthcare IT. As a Biomed Technician II, you will be part of the Technology Management team providing implementation, service, and support for all Banner Health medical equipment. B Dedicated to Banner Health’s mission to make health care easier, so life can be better, the Information Technology division is focused on diversity, employee engagement and development, driving innovation, providing legendary service, and delivering successful results, all in a culture of trust and respect.

In your role as a Banner Health Biomed Technician II, you will work in a fast-paced, and rewarding environment with state-of-the-art technology that directly impacts the patient experience.  We provide a robust orientation program to set you up for success. Opportunities for employee development include project and time management, temperament training, leadership academy topics, and vendor-provided technical training.  Teamwork is key in this department and you will be empowered to utilize resources and collaborate to ensure consistent service delivery.  Some travel may be required depending on the facilities you support.  Future career growth includes opportunities in medical imaging, planning, security, integration and quality areas.  In addition, tuition reimbursement and tuition discounts are available for continuing education costs.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position is responsible for installing, repairing, calibrating, preventative maintenance, electrical safety and performance verification, bench and field service on most medical equipment at the board/module level with assistance or direct supervision.

CORE FUNCTIONS
1. Installs, repairs, and calibrates clinical equipment at a component level. Inspects incoming equipment for compliance with codes, standards and manufacturer’s recommendations.

2. Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance consistent with applicable regulatory standards on assigned medical equipment in a timely manner.

3. Repairs patient care equipment, medical communications equipment and PCs to board/module level through and understanding of electronics theory and applications including operating systems and PC repair. Reads detailed electronic schematics. Troubleshoots equipment using available test equipment. Monitors the work of outside contractors/vendors engaged in equipment repair.

4. Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting under supervision if applicable.

5. Provides direct marketing and sales support to Technology Management internal and external customers.

6. Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature.

7. Assists with equipment installations and project work involving patient care, medical communications technology, and clinical application networks.

8. Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods when appropriate.

9. This position has service responsibility in several departments in multiple facilities: regionally and system-wide. Customers are internal and external (including physicians, nurses, other hospital and HMO personnel, veterinary clinics, surgi-centers, walk-in customers, etc.) This position receives direction from senior level Biomedical Technicians or the Technical Services Manager.

MINIMUM QUALIFICATIONS
Must possess a strong knowledge of electronics as normally obtained through the completion of an Associate’s degree in electronics and a minimum of two years of related experience within an acute-care hospital setting.

Must posses a valid driver’s license and be eligible for coverage under the company auto insurance policy

Must possess a working knowledge of electricity, AC/DC electronics including power supplies, electro/mechanics including motors and motor controls, and hydraulics/pneumatics. Must be knowledgeable in medical terminology and basic physiology. Must also be proficient in PC repair and Windows PC and network operating systems.

PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Biomed Technician II, Banner Health

Join the dynamic team at Banner Desert Medical Center as a Biomed Technician II, where your ingenuity meets cutting-edge technology! Located in beautiful Mesa, Arizona, you'll be part of a collaborative Technology Management team dedicated to improving healthcare through innovative solutions. In this role, you will be responsible for the installation, repair, and calibration of vital medical equipment, ensuring that everything is running smoothly for those who depend on it. With a commitment to a culture of trust and respect, Banner Health prioritizes employee engagement and growth. You'll have the opportunity to hone your skills through a robust orientation program and continuous education, including project management and technical training. Working with state-of-the-art equipment will allow you to directly impact patient care, and the teamwork here will inspire you to leverage resources effectively. Some travel might be involved as you support various facilities across the region, but your career growth potential is immense, with opportunities in medical imaging, integration, and quality areas. The comprehensive benefits package offered by Banner Health ensures you and your family have the health and financial security you need, allowing you to focus on what you do best. If you're ready to make a difference in healthcare IT and foster innovative patient care, apply today and embark on a fulfilling journey with Banner Health!

Frequently Asked Questions (FAQs) for Biomed Technician II Role at Banner Health
What are the main responsibilities of a Biomed Technician II at Banner Desert Medical Center?

As a Biomed Technician II at Banner Desert Medical Center, your primary responsibilities include installing, repairing, and calibrating clinical equipment at the component level. You'll perform preventive maintenance, ensure electrical safety, troubleshoot and repair medical equipment, and maintain communication with customers regarding service issues. This role also allows you to provide training to less experienced technicians and assist with various projects involving patient care technology.

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What qualifications are needed to become a Biomed Technician II at Banner Health?

To qualify for the Biomed Technician II position at Banner Health, candidates typically need an Associate's degree in electronics and a minimum of two years of relevant experience in an acute-care hospital setting. A thorough knowledge of electronics, medical terminology, and basic physiology is crucial, along with proficiency in PC repair and understanding of both AC/DC electronics. A valid driver's license is also required for this position.

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What opportunities for professional development exist for Biomed Technician II at Banner Health?

Banner Health provides numerous opportunities for professional development for Biomed Technicians II, including a comprehensive orientation program and access to ongoing technical training. Employees can benefit from leadership training, project management courses, and vendor-supported technical education, which all contribute to their career growth in areas like medical imaging, planning, and quality assurance.

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Is travel required for the Biomed Technician II role at Banner Desert Medical Center?

Yes, some travel may be required in the Biomed Technician II role at Banner Desert Medical Center, as you may need to support multiple facilities within the region. This aspect of the job offers variety and the chance to experience different work environments while contributing to the overarching mission of improving patient care across Banner Health.

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What benefits does Banner Health offer to Biomed Technician II employees?

Banner Health offers a comprehensive benefits package for Biomed Technician II employees, including health and financial security options. The benefits package includes tuition reimbursement for continued education, allowing employees to further their skills while enjoying a supportive work culture that values employee well-being and career advancement.

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Common Interview Questions for Biomed Technician II
Can you describe your experience with medical equipment repair and maintenance?

When answering this question, highlight your specific experiences with various medical equipment types, detailing the repair processes you've undertaken. Discuss your familiarity with electrical safety standards and how you've applied your technical skills in a hospital setting.

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What strategies do you use to troubleshoot equipment issues?

In your response, explain your systematic approach to troubleshooting, emphasizing your ability to read electronic schematics and your use of test equipment. Mention any particular success stories where your troubleshooting efforts quickly restored equipment functionality.

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How do you prioritize your tasks when multiple requests for service come in?

Explain your strategy for prioritizing tasks, such as assessing the urgency of the requests based on patient impact and responding efficiently. Highlight your experience in managing time-sensitive situations and discussing it with your team to ensure effective service delivery.

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Describe a time when you dealt with a difficult customer or situation.

Use the STAR method to structure your answer. Discuss the situation, your task, the actions you took to resolve it, and the result. Highlight your communication skills and your focus on restoring clinical capability.

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What types of medical equipment are you most comfortable working with?

Be specific in your answer by mentioning various types of medical equipment you've worked with, ranging from imaging machines to patient care devices. Emphasize your knowledge of the systems, repairs, and maintenance processes involved.

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What do you find most challenging about working as a Biomed Technician II?

Reflect on some challenges you may face, such as staying up-to-date with medical technology advancements. Discuss how you approach overcoming these challenges, including seeking additional training and collaborating with colleagues.

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How do you ensure compliance with safety standards during equipment installation and maintenance?

Discuss your familiarity with safety standards and regulatory requirements. Mention specific protocols you follow during equipment installation or maintenance to ensure compliance, and how you keep updated with changes in regulations.

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What tools do you consider essential for a Biomed Technician II?

List essential tools such as multimeters, oscilloscopes, and safety gear. Explain why these tools are important in your work and how you utilize them efficiently in your daily tasks.

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How would you approach training a less experienced technician?

Discuss your method for mentoring, highlighting patience and communication. Describe how you would share your knowledge, provide hands-on experience, and offer constructive feedback while fostering a supportive learning environment.

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Can you explain a recent technology trend in healthcare that could impact a Biomed Technician's role?

Stay current with trends such as telemedicine and AI in medical technology. Discuss how these trends may change the responsibilities of a Biomed Technician and how adaptability is key to thriving in a rapidly evolving field.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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