Medical Equipment Repair Technician

Primary City/State:

Gilbert, Arizona

Department Name:

Technology Mgmt-Bio-Med

Work Shift:

Day

Job Category:

Clinical Support

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

There is no better time to be in healthcare IT. As a Medical Equipment Repair Technician, you will be part of the Technology Management team providing implementation, service, and support for all Banner Health medical equipment. Banner IT was awarded Insider Pro and Computerworld's 100 Best Places to Work in IT for 2020! The team has also received the 2019 Biomedical Instrumentation and Technology/AAMI Bright Idea finalist award for their innovation and empowering organizational structure.  In addition, the commercial business ENTECH, provides project management, on-site technology management, equipment planning and assessment for imaging and non-imaging clinical technology.  Dedicated to Banner Health’s mission to make health care easier, so life can be better, the Information Technology division is focused on diversity, employee engagement and development, driving innovation, providing legendary service, and delivering successful results, all in a culture of trust and respect.

In your role as a Banner Health Medical Equipment Repair Technician, you will work in a fast-paced, and rewarding environment with state-of-the-art technology that directly impacts the patient experience.  We provide a robust orientation program to set you up for success. Opportunities for employee development include project and time management, temperament training, leadership academy topics, and vendor-provided technical training.  Teamwork is key in this department and you will be empowered to utilize resources and collaborate to ensure consistent service delivery.  Some travel may be required depending on the facilities you support.  Future career growth includes opportunities in medical imaging, planning, security, integration and quality areas.  In addition, tuition reimbursement and tuition discounts are available for continuing education costs. Banner Health IT was awarded Inside Pro and Computerworld's 100 Best Places to work in IT for 2020 and 2021!

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is responsible for installing, maintaining, and repairing low risk biomedical equipment technologies, devices, instruments, and systems with assistance under direct supervision.  Additional responsibilities may include inventory control.

CORE FUNCTIONS

1. Performs scheduled preventive maintenance, safety inspections and testing on a diverse range of therapeutic and diagnostic biomedical equipment instrumentation, devices and systems using specialized test equipment, tools, simulation devices and phantoms.

2. Identifies, diagnoses, and implements minor repairs associated with equipment malfunctions on general low-end risk medical devices and equipment.

3. Assists with the installation, maintenance, and repair of biomedical equipment.

4. Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current inventory of tools and test equipment.

5. Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs.

6. Assists with testing and calibrating equipment in accordance with manufacturers’ recommendations and/or other established guidelines.

7. Services several departments in multiple facilities: regionally and system wide to internal and external customers (including physicians, nurses, other hospital and HMO personnel, veterinary clinics, surgi-centers, walk-in customers, etc.) Takes direction from senior level Technicians or the Technical Services Site Leader.

MINIMUM QUALIFICATIONS

High school diploma or equivalent experience.

Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.

Understanding of the electromechanical principles and electronic devices.

Knowledge of the application and use of PC’s.

PREFERRED QUALIFICATIONS

One year healthcare industry experience.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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