Clinical Informatics Analyst-Staff

Job Description:Clinical Informatics Analyst - Staff is responsible to perform workflow and system analysis and functional design for software development / configuration activities associated with iCentra and other HIT-related initiatives. Also, responsible to participate in the implementation, training curriculum development, and the adoption and process improvement of iCentra and other clinical information systems. The Clinical Informatics Analyst acts as a liaison with business and clinical users and the software development / application team(s). The Clinical Informatics Analyst - Staff functions as a liaison with business and clinical users and the software development/application teams. This position utilizes intermediate informatics principles, to support and periodically lead moderately complex projects with limited supervision, while continuing to develop clinical understanding and informatics skillset.Job Essentials• Maintains a moderate level of understanding of functional design methodologies, tools and techniques to effectively work with customers / staff to determine needs, specifications, feasibility, priorities for development, and configuration requests and projects• Documents and recommends workflow changes and functional requirements, specifications, and design solutions needed to support the business requirements for common and moderately complex problems. Does this in coordination with the appropriate clinical program / clinical service, region / division, and designated approved end-user advisory group• Participates with information systems in basic to moderately complex issues, incidents, problems according to agreed upon service levels and according to defined standards and processes. Collaboratively works with peers, information systems, internal and external stakeholders, and vendors• Provides subject matter expertise to information systems; collaborates with information systems in the technical design, technical implementation, and technical operations of assigned systems and integrations• Collaborates with key clinical and business stakeholders to determine business rules, needs, specifications, feasibility (workflow and cost), and priorities for application development / configuration / acquisition requests and projects with a basic to moderate level of complexity and according to organizational standards and processes. Consults with key business stakeholders and collaborates with information systems on selection and acquisition of 3rd party solutions• Collaborates with key stakeholder group(s) (e.g. Clinical Programs, Clinical Services, Regions / Divisions, etc.) and key IS staff in the acquisition, configuration, development, testing, and implementation of solutions (vended and internally developed) with a moderate level of complexity• Participates, and collaborates with key stakeholders in the development of training and knowledge-based materials and in training peers, trainers, and as needed, end-users• Participates in the creation and management of project plans for projects with a basic to moderate level of complexity. Consistently meets agreed upon deadlines or escalates issues, concerns, and barriers to key project leaders. Assists in the prioritization of tasks / assignmentsShift Details : Full-time 40 hours, 8am-5pm, with occasional (rare) nights or weekends for caregiver support needs.Unit/Location : Remote with occasional onsite visits to any Intermountain care site.Additional Details: This position will support laboratory caregivers and workflows for the acquisition, retrieval, and communication of test results and other laboratory data.Minimum Qualifications• Clinical bachelor’s or graduate degree (including, but not limited to: Nursing, Pharmacy, Respiratory, Physical Therapy, etc.)• Registered Nurse and other clinical incumbents must hold and maintain current state licensure.• OR• Business, or Information Technology related bachelor’s or graduate degree (e.g. Business Information Systems, etc.)• OR• Clinical degree (including, but not limited to: Nursing, Pharmacy, Respiratory, Physical Therapy, etc.)• OR• Combined seven years or more toward any of the following:Degree equivalent: experience working in Healthcare Information Technology showing skills in portfolio and project management, obtainment of technical and subject matter expertise, effective written and verbal communication, and effective informatics skillset in an integrated healthcare delivery network. Education obtained concurrently with work experience are counted cumulativelyANDOne year of informatics experience performing gap analysis, problem definition, HIT optimization, workflow analysis, and other informatics core skills and demonstrating proficiency in change management, organizational skills and continuous improvementAND Three years of experience working in a clinically focused role (Patient Care Tech, Medical Assistant, Health Unit Coordinator, Pharmacy Technician, Clinical Informatics Analyst, etc.) in an integrated healthcare system• Ability to adapt and adopt new technologies, processes, form relationships with member of the care team with diverse backgrounds, prioritize work in accordance to deadlines, and work flex hours based on project requirements• Professional customer experience & service, verbal, and written communication skills with ability to prioritize and organize work with attention to detail and limited supervision or revision• Experience using word processing, spreadsheet, database, internet and e-mail, virtual meeting applications, and scheduling applications• Ability to engage providers and clinicians in learning through effective presentation and communication skills• Understanding of how clinical systems are utilized to provide patient care by a variety of caregivers and specialties• Understanding of informatics fundamentals (People, Process, Technology) and the role of informatics and its impact on quality and safety• Experience performing clinical workflow analysis, proposing and implementing feasible improvements and ability to anticipate how system changes and new technology affect clinical workflow processes• Understanding of clinical language and terminology, practices, culture, and priorities of clinicians working in an integrated healthcare environment• Understanding of functional design methodologies, tools, techniques, HIT fundamentals user roles, databases, domains, DTAs, global impact and implications of system change• Ability to analyze workflow data, literature, new technology, best practice, and standards to meaningfully impact workflow design and training• Experience successfully leading small project teams and achieving informatics or process involvement related objectivesPreferred Qualifications• Master's degree in Nursing, Informatics, MBA, Healthcare Administration, business, or information technology (e.g. Business Information Systems).• Previous laboratory, Epic, or informatics experience preferred but not required.• Experience working with Cerner solutions or other EMR vendor• Experience or training in use of Continuous Improvement• Experience engaging with Clinical Informatics community through publications, posters, or presentations• Experience or training in use of Human Factors• Ability to effectively prioritize and execute tasks in a high-pressure environment.Physical Requirements:• Interact with others requiring the employee to communicate information.• Operate computers and other IT equipment requiring the ability to move fingers and hands.• See and read computer monitors and documents.• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.Anticipated job posting close date:09/05/2024Location:Lake Park BuildingWork City:West Valley CityWork State:UtahScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$35.29 - $55.57We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.