Job details

Cybersecurity Analyst

Job ID: 25-372

Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

The Cybersecurity Analyst will support the timely delivery of Barracuda XDR services for our customer base. This includes security alarm analysis, troubleshooting and resolution of security incidents, and customer management. The cybersecurity analyst works among a skilled global SOC team to address security matters across Barracuda XDR customer base. This role supports 24x7x365 operations, including evening, weekend, and holiday shifts.

What you’ll be working on:

Perform daily operation of monitoring networks for security events/incidents to detect active threats, intrusions, and/or compromises.
Respond to security alarms and analyze and escalate incidents by process or management.
Engage on incident management and response efforts.
Manage vulnerability scanning processes.
Management of Endpoint Protection and Email Protection services.
Tier one support of SIEM engineering.
First line of operational support for requests with Barracuda XDR’s security services.
Support general inquiries/requests relevant to security concerns and recommendations.
Responsible for understanding the ever-changing global threat landscape and tracking changes in this area, as well as understanding the direct or indirect impact to the customer base by publishing threat advisories on a regular basis.
Engage in proactive security efforts by conducting threat hunting, attack and defend exercises, threat (malware, vulnerability) research, etc.
Continuously advance our SOC maturity through participation in our agile projects.
Perform customer management by understanding, identifying, and mitigating issues with customers security.

What you bring to the role:

A minimum of 2 years of experience.
Excellent verbal and written communication skills,
Experience troubleshooting in a technical environment.
Analytical thinking and problem-solving skills.
Customer service skills, phone and remote support experience.
Ability to work evening, weekend, and holiday shifts.
Proficiency with ticketing systems.
Working knowledge of Windows, Linux, Mac operating systems.
Experience with basic networking principles.
Experience with incident response and analysis of attack vectors such as:

Ransomware
Business Email Compromise
Phishing
Botnet
DDoS
SQL Injection
Supply Chain Attacks
Mobile Threats

Experience with common SOC tools such as:

SIEM
SOAR
Other Log/Packet Analysis applications
EDR
Email Security
Threat Intelligence
Vulnerability Scanner
Sandbox Environments

Knowledge with cloud computing.
Programming skills preferred.

What you’ll get from us:

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

Equity, in the form of non-qualifying options
High-quality health benefits
Retirement Plan with employer match
Career-growth opportunities
Flexible Time Off and Paid Time Off benefits
Volunteer opportunities

#LI-Hybrid

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Cybersecurity Analyst, Barracuda Networks Inc.

Join Barracuda as a Cybersecurity Analyst and be part of a dynamic team dedicated to making the digital world a safer place! At Barracuda, we believe in providing every organization with top-notch cloud-enabled security solutions that are not only powerful but also user-friendly. We work tirelessly to protect over 200,000 businesses globally from cyber threats so they can focus on success without fear. As a Cybersecurity Analyst, you’ll play a critical role in our Security Operations Center (SOC), ensuring the timely delivery of Barracuda XDR services to our valued customers. You'll monitor networks for security incidents, respond to alarms, manage vulnerabilities, and support incident management efforts 24/7. Collaborating with a skilled global team, you will tackle the ever-evolving cybersecurity landscape and help safeguard our clients against threats like phishing or ransomware. Your analytical skills will shine as you conduct threat hunting and research while offering top-tier support to our customers. If you have a background in cybersecurity, excellent communication skills, and experience troubleshooting in technical environments, we would love to hear from you. At Barracuda, we not only care about cybersecurity but also about our team members. We offer career growth opportunities, health benefits, a retirement plan, and flexible time off, prompting you to find a healthy work-life balance while thriving in your career.

Frequently Asked Questions (FAQs) for Cybersecurity Analyst Role at Barracuda Networks Inc.

What responsibilities does a Cybersecurity Analyst at Barracuda have?

As a Cybersecurity Analyst at Barracuda, you will be responsible for monitoring security events, responding to incidents, managing vulnerability processes, and providing operational support for our XDR services. You will work closely with our global SOC team to ensure customer safety and quickly address any potential threats.