Education & Development Strategist, Services

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WHO WE ARE 

Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands. 

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. 

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Basis Technologies is headquartered in Chicago, and our employees have the flexibility to work in an office location, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

ABOUT THE TEAM

Basis Technologies' Talent and Development (T&D) team works to make our organization an engaging, inclusive home for employees to develop their careers and create positive change in the ad tech industry. T&D is made up of four collaborative teams: Talent Acquisition (recruits top talent for Basis Technologies), Talent Operations (provides benefits, payroll, perks, and a system support for Basis Technologies), Education and Development (leads training and education for Basis Technologies employees), and Talent Partners (heads up professional development, management resources, and employee relations).

Collectively, T&D is determined to bring the Basis Technologies Manifesto and guiding principles to life through our culture and practices. This team cultivates Raving Fans by constantly ideating on how to ensure every current and prospective employee receives the best experience possible.

WAYS YOU’LL CONTRIBUTE

This position is an individual contributor role on the Education + Development team. You will be primarily responsible for the development and execution of innovative education programs that empower our Digital Media Operations, Media Investment, Planning, Research & Strategy, and Search & Social Solutions teams to become the best in the industry. Our Planning, Strategy, and Research teams are made up of media planners and strategy + insights partners.

• Trainer supporting our Planning, Strategy, and Research teams, responsible for developing and managing the strategy, execution, and delivery of all department training programs to help facilitate the maximum effectiveness of the organization
• Partners with their Education + Development counterpart to ensure programming across the Services Planning and Investment teams are well aligned; co-owns the larger Services Enablement program
• Prioritizes training efforts to align with the team’s business goals & deliverables
• Leads the selection of appropriate instructional methods and procedures for each unique situation, for example: self-directed learning, eLearning, webinar, in-person, gamification, bite-sized learning, etc.
• Partners with department leaders and internal and external subject matter experts to provide outstanding and ongoing media and industry education for these teams
• Deeply understands how strategic media planning and research is utilized internally to service Basis clients, constantly developing deeper familiarity with digital advertising platforms
• Proactively identifies the learning objectives and needs for onboarding new media planners across a variety of skill sets and job duties
• Contributes to Services education during our monthly NHO (New Hire Orientation) programming
• Collaborates and partners with other Education + Development team members to ensure Sales, Services, and Technology training goals and objectives are aligned
• Monitors, analyzes, and evaluates the effectiveness of all training initiatives
• Develops and maintains training materials and related documentation

• Previous experience providing training or educational experiences to internal or external teams
• Strong virtual and front-of-room facilitation skills
• Proficiency in leading discovery conversations, able to identify the learning opportunity for an identified group and build behavior-based learning objectives and learning experiences
• Experience building and executing a variety of learning engagement types (in-person, webinar, eLearning, bite-sized learning, etc.)
• Ability to work independently as well as collaboratively
• Strong analytical, communication and interpersonal skills
• The ability to stay highly organized, optimistic, and coachable through quickly changing situations
• Ability to travel up to 25% of the time

• 2-4+ years in media buying, planning, operations, or strategy
• 2-4+ years in corporate Learning + Development type role or equivalent
• Proficient knowledge of the Articulate or Captivate suite of eLearning tools
• Proficient knowledge of PowerPoint + the Microsoft Office suite of tools
• Proficient knowledge of Zoom, Microsoft Teams, or Google Hangouts
• Experience working in an LMS
• Experience in Sales, Marketing, Digital Advertising, Customer Service, or other client-facing type role

#LI-EL1

ANYTHING ELSE? 

Don't think you have all the skills required for this role? That's okay, we recognize that experience can be built in many ways. If you have relevant skills that are not reflected in your resume, we welcome your candidacy and encourage you to share more in an optional cover letter, even if your experience doesn’t match our exact requirements.  

LIFE WITH BASIS TECHNOLOGIES

We take care of our people and believe that our success depends on the growth and well-being of each one of our team members.  

We've been proudly recognized as:

Ad Age, Best Places to Work 2023, 2022, 2013

Built In, Best Workplaces 2023, 2022, 2021

Crain's Best Companies to Work for in Chicago 2022, 2021, 2020, 2014, 2013, 2012, 2011

Crain's Best Companies to Work for in New York 2022, 2021, 2014

Dallas Morning News, Top Workplaces 2021, 2019, 2015

Denver Post, Top Workplaces 2022, 2021, 2020

Denver Business Journal's Largest Employers 2022, 2021, 2020

Fortune Magazine, Best Workplaces 2022, 2021, 2020, 2015, 2014

We provide a thoughtful perks and benefits package including competitive 401k/RRSP matching, mental health support, a funded health savings account, paid sabbatical, generous parental leave, a flexible work environment and time off policy, and more. 

We are proud to be an equal opportunity employer and are committed to building teams that are diverse in thought, perspective, and culture. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, and age.

Basis is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application processes. If you need assistance or an accommodation due to a disability, you may contact us at talent.acquisition@basis.net. 

Information collected and processed as part of any job applications you choose to submit is subject to Basis' privacy policy that you can view here.