Staff DevOps Engineer

 About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

What is the Big Data Analytics Platform at Bazaarvoice?

Authentic data is the lifeblood of the Bazaarvoice business. It is imperative that our data is consumable, interpretable, and instantly available to fuel insights across our brand, retailer and consumer customers. The Big Data Analytics Platform team owns and innovates a portfolio of data platform technologies as a service to other engineering teams at Bazaarvoice - including data lakes, metadata management, analytics streaming, and more.

Who are we looking for?

Bazaarvoice is looking for a seasoned DevOps Engineer to join us in building the future of ecommerce data strategy. You are a good fit if you are excited by the opportunity to work alongside a slew of other smart and passionate people who challenge one another to build better data systems each and every day

DevOps Engineers at Bazaarvoice:

* Collaborate with Product Managers, Product Designers, and other Software Engineers to deliver new functionality and iterative improvements to member-facing products and internal tools.

* Execute upon technical roadmap across collaborative and individual cloud engineering infrastructure-as-code development tasks.

* Collaborate with Engineering leadership to define operational goals and delivery processes.

* Participate in code reviews, demos, and communities of practice with other engineers.

* Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with the management and development team in bringing new technologies.

* Accountable for owned systems and technological roadmap to meet SLAs.

* Participates in the on-call engineering rotation.

This Senior DevOps Engineer role requires:

Overall of 8+ years of work experience.

* 7+ years experience in DevOps Engineering roles.

* Veteran knowledge in CI/CD and Infrastructure implementations within Terraform, Cloudformation, or other tools.

* Solid experience working within cloud technologies such as AWS.

* Experience in building large scale, high-performance, and scalable solutions.

* Experience of Agile or Kanban / Lean software development methodologies.

* High attention to detail, flexible, and able to work concurrently on multiple projects.

* Ability to troubleshoot, research, and work through complex problems.

* Excellent written and verbal communication skills.

* Excellent interpersonal skills.

* Strong ability to communicate effectively and collaborate with others.

* Track record of taking ownership and delivering outcomes.

You are:

* Naturally curious and inquisitive, seek knowledge, and apply knowledge.

* Technically curious and well informed; have opinions that are rooted in knowledge and experience.

* On top of trends in the industry or marketplace and develop plans to prepare for opportunities or problems.

* Outcome-oriented, with a strong drive to meet their personal objectives and standards of excellence.

* Proactively reviewing your own performance to develop your skill set and keep relevant knowledge up to date.

You have experience managing DevOps for many of the following:

* Experience with modern CI/CD and engineering tooling – we leverage Amazon Web Services, CloudFormation, Terraform, Jenkins, and a variety of vendor services.

* Experience with microservice-oriented architectures.

* Experience with agile methodologies.

* Experience with Big Data Technologies - Hive, EMR, Spark.

* Experience with Data Streaming Technologies - Kafka, Kinesis.

* Experience with Database Technologies including MySQL, Postgres, Redshift, Athena, Elasticsearch, DynamoDB.

#LI-Hybrid#LI-PC1

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.  

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.