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Sr Site Reliability Engineer

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our... people helping people philosophy – which includes our team members. BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU. To learn more visit becu.org/careers. PAY RANGE The Target Pay Range for this position is $134,200.00-$164,000.00 annually. The full Pay Range is $104,200.00 - $194,000.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here . IMPACT YOU'LL MAKE: As a Sr Site Reliability Engineer at BECU, you will have the opportunity to make a significant, positive change in our journey. Your contributions will be highly valued, and your growth will be continually fostered. • This role is remote within WA, OR, ID, AZ, TX, SC, GA* WHAT YOU'LL DO: • Analyze and Improve Telemetry: Analyze complex telemetry and problem trends to reduce outages and time to resolution and recommend and implement telemetry for operations and engineering to increase reliability and availability. • Identify and Mitigate Incidents: Identify areas of opportunity and improvement, mitigate member-facing incidents and outages, and quickly identify and remediate root causes. • Data Analysis and Strategy Development: Gather and analyze data to understand environmental risks, develop strategies to mitigate the risks, and improve reliability and availability of our systems. • Guidance and Collaboration: Communicate and provide guidance on best practices of technical expertise, participate in post-incident reviews, and collaborate with team members to implement best practices. • Solution Development and Automation: Manage, develop, and automate solutions, scripting, and automation of hybrid environments, perform code and peer reviews, and develop prototypes, proofs of concept, and solutions. • Configure and manage production workloads in Azure and on-premises datacenters. • Construct and maintain infrastructure-as-code using Terraform, ARM, and BICEP This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU’LL GAIN: • Competitive salary and benefits • Opportunity to work with cutting-edge technology. • Collaborative and innovative team environment • Professional growth and development opportunities • Chance to contribute to the robust technological landscape of BECU QUALIFICATIONS: Minimum Qualifications: • Bachelor's degree in computer science or related discipline, or equivalent experience • Minimum 5 years of related functional experience • Minimum 2 years of experience in two or more of the following disciplines required: System Architecture, Advanced Operating System managements, Software development or Test, Public or Private Cloud Engineering or Operations (Compute/Storage/Network), DevOps, or other modern enterprise infrastructure systems or practices like Infrastructure-as-Code (Terraform, ARM Templates, or Azure Bicep) • Experience optimizing and debugging complex systems by leveraging monitoring, debugging, and logs to identify root causes. Uses systematic debugging/troubleshooting to diagnose cross service issues required. • Experience with enterprise observability, and how to create observability using enterprising tooling required. • Experience with IT Disaster Recovery patterns to support Business Continuity required. • Demonstrated proficiency with verbal and written skills to effectively communicate with executives, leadership, product groups and peers and ability to work well in a hybrid team environment required. • System administration and automation with PowerShell, Python, or bash required. Experience with public cloud (Azure/AWS/Google Cloud) technologies required. • Knowledge of agile methodologies and lean principles (e.g., Scrum, Kanban, Demos, Retrospectives, etc.) required. • Occasional travel (up to 10%) may be required to/from BECU facilities. • On-call support rotations to provide 24 x 7 coverage will be required. Desired Qualifications: • Certifications in Microsoft and/or competing Cloud Technologies (Microsoft AZ-104, AZ-400, Hashicorp Terraform Associate, GitHub Foundation, GitHub Actions) • Experience with cloud infrastructure environments, preferably Azure, and expertise in Infrastructure as Code (IAC) principles and tools, such as BICEP, PowerShell, ARM templates and/or Terraform • Previous experience using ITIL, traditional infrastructure, service management, modern software delivery practices, end-to-end automation concepts, and how to leverage tools to achieve these goals preferred. • Experience with Continuous Integration and Continuous Delivery systems and tools such as Azure DevOps Services, GitHub Actions, Jenkins, and similar. Experience at creating build / deployment pipelines in YAML preferred. • Advanced experience integrating security at design time, and regularly evaluating efficacy of security measures preferred. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Job Alerts: If you would like to be kept informed of new potential opportunities, click here (https://becu.wd1.myworkdayjobs.com/en-US/External/jobAlerts) . You will be asked to create an account if you do not already have one. From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future. As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special

We are a member-owned, not-for-profit financial institution committed to providing affordable and responsible financial services to our members.

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Full-time, remote
DATE POSTED
June 27, 2024

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