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Clinique Beauty Advisor - Full Time image - Rise Careers
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Clinique Beauty Advisor - Full Time - job 2 of 2

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

Job Functions

  • Sales - Responsible for:
    • Meeting or exceeding personal sales per hour goals
    • Being a role model and demonstrating excellent selling skills and customer service
    • Executing successful promotions and special events/pre-sells/GWP’s
    • Driving sales through customer clienteling
    • Work with store management to optimize business to business
    • Achieving assigned $ line goal
    • Identifying and reducing shrinkage in area
  • Customer Service - Responsible for:
    • Meeting or exceeding SPH goal
    • Meeting or exceeding credit application goals
    • Thanking each customer by name following a purchase
    • Handling each transaction efficiently and accurately
    • Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
    • Building customer clientele base
    • Recording and protecting personal identifying customer information
  • General Responsibilities:
    • Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
    • Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
    • Ensuring timely set-up including signage for promotional events
    • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
    • Maintaining Belk and vendor professional dress standards (uniforms) and appearance
    • Cooperating with fellow associates and management
    • Complying with store policies concerning attendance, tardiness, and associate handbook
    • Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
    • Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

Position Contribution Level :

Intermediate Level

Minimum Education & Experience:

  • No education requirement
  • Experience in retail preferred
  • Excellent communication skills

Preferred Education & Experience:

Knowledge & Skills

  • Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical

  • Ability to use computer keyboard, standard telephone and other related business equipment
  • Hand manipulation to remove sensor tags
  • Ability to push / pull 100-500 pounds when moving stock carts
  • Task demands vary in each department because of the different types of merchandise
  • Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
  • Ability to apply treatment/make-up to customers face

Supervisor

Sales Team Manager or Store Manager

Supervises

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

What You Should Know About Clinique Beauty Advisor - Full Time, Belk

Join Belk as a full-time Clinique Beauty Advisor in Lufkin, TX, where your passion for beauty and exceptional customer service will shine! As a key member of our team, you'll work closely with the Sales Team Manager and Store Manager to create unforgettable experiences for our customers. Your day-to-day duties will involve engaging with clients, driving sales through innovative clienteling strategies, and showcasing the latest promotions. You'll be the go-to product expert, helping customers choose the perfect items tailored to their needs. With the opportunity to exceed personal sales goals, you'll have the chance to showcase your unique talent for connecting with others. A significant part of your role will be building and maintaining a loyal clientele, as well as ensuring a clean and well-organized sales floor. We thrive on teamwork, so collaborating with your fellow associates will be essential. No prior education is required, but retail experience and excellent communication skills will set you up for success. Flexible scheduling is a must, as evenings and weekends are part of the exciting retail world. Get ready to step into a role where you're not just selling products; you're making lasting impressions and being part of a vibrant beauty community at Belk!

Frequently Asked Questions (FAQs) for Clinique Beauty Advisor - Full Time Role at Belk
What are the responsibilities of a Clinique Beauty Advisor at Belk?

As a Clinique Beauty Advisor at Belk, your primary responsibilities include meeting personal sales goals, providing exceptional customer service, and executing successful promotions and events. You'll drive sales through customer clienteling, manage product displays, and maintain store presentation standards, all while working closely with store management to optimize business operations.

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What qualifications do I need to become a Clinique Beauty Advisor at Belk?

To become a Clinique Beauty Advisor at Belk, there are no formal education requirements, but retail experience is preferred. Excellent communication skills are essential, and a passion for beauty products will benefit you greatly. Additionally, the role requires you to be adaptable and able to work a flexible schedule, including evenings and weekends.

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How does Belk ensure customer satisfaction through the Clinique Beauty Advisor role?

Belk emphasizes exceptional customer service through the Clinique Beauty Advisor role by ensuring that advisors meet customer needs through personalized consultations, follow-ups, and building a loyal clientele. Additionally, achieving high Customer Satisfaction Survey scores is a key focus, encouraging advisors to excel in service delivery.

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What is the sales goal for Clinique Beauty Advisors at Belk?

Clinique Beauty Advisors at Belk are expected to meet or exceed their assigned sales per hour goals regularly. This involves employing excellent selling skills, executing promotional events, and consistently working to maintain strong client relationships.

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What skills are important for a Clinique Beauty Advisor at Belk?

Important skills for a Clinique Beauty Advisor at Belk include outstanding communication, strong sales abilities, and a genuine passion for beauty. You should also possess the ability to engage effectively with customers, maintain product displays, and adapt to the fast-paced retail environment to succeed in this role.

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Common Interview Questions for Clinique Beauty Advisor - Full Time
How would you handle a difficult customer as a Clinique Beauty Advisor?

Handling a difficult customer requires patience and active listening. As a Clinique Beauty Advisor, you should remain calm, empathize with the customer’s concerns, and find solutions that address their needs—whether that’s offering alternatives or consulting a manager if necessary.

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Can you describe your experience with beauty products?

Discuss your background with beauty products, showcasing your knowledge of various brands, makeup techniques, and skincare. Mention your hands-on experience using products and how this knowledge allows you to offer tailored recommendations to customers.

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What sales techniques have you used in previous roles?

Share specific sales techniques you employ, such as upselling, cross-selling, or using customer data to personalize recommendations. Discuss instances where these techniques successfully improved sales, customer satisfaction, or built long-lasting client relationships.

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How would you promote a new product launch as a Clinique Beauty Advisor?

Promoting a new product launch involves creating excitement through engaging displays, in-store events, and personalized customer interactions. Discuss how you could utilize social media and in-store demos to highlight the product and encourage trials.

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Why do you want to work for Belk as a Clinique Beauty Advisor?

Express your admiration for Belk’s commitment to customer service and the opportunity to work with Clinique products. Emphasize your passion for beauty and retail, and how you believe you can contribute to the Belk team’s success.

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What will you do to build a loyal clientele?

Building a loyal clientele starts with exceptional service. Highlight your skills in personalizing customer interactions, remembering preferences, following up after purchases, and creating a warm shopping environment to ensure customers feel valued.

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Describe a time you exceeded sales goals in your previous job.

Use the STAR method to describe a specific instance where you surpassed sales goals. Discuss the strategy you implemented, the obstacles you faced, and the ultimate outcome, showcasing your keen understanding of sales techniques.

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How do you stay up-to-date with beauty trends?

Staying current with beauty trends involves following industry leaders on social media, reading beauty blogs and magazines, and attending relevant workshops or training sessions. Mention how this knowledge translates into providing customers with the latest and greatest recommendations.

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What do you think is the key to excellent customer service?

Excellent customer service hinges on understanding customer needs, empathetic communication, and exceeding expectations. Discuss how your approach to service includes personal touches that make each customer feel special and valued.

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How would you handle multiple customers at once?

Handling multiple customers requires prioritization and multitasking. Explain how you would acknowledge each customer, assess their needs quickly, and manage expectations while ensuring everyone receives attention and speedy service.

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Belk, Inc., a private department store company based in Charlotte, N.C., is the home of Modern. Southern. Style. with 293 Belk stores located in 16 Southern states and a growing digital presence. Belk is a portfolio company of Sycamore Partners, a...

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Full-time, on-site
DATE POSTED
April 9, 2025

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