Live Chat Representative

Job Title: Live Chat RepresentativeCompany: Best BuyLocation: Houston, Texas, USJob Type: Part-timeSeniority: Associate LevelYears of Experience: 4Personality Traits: Confident, HardworkingSoft Skills: Creativity, PresentationBenefits: Dental insurance, Employee discounts, Medical coverageWorking Environment: Give back to the community through corporate social responsibility initiatives.Deadline to Apply: August 16, 2024Equal Opportunity Statement: Best Buy is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace.Job Description:We are seeking a dynamic and customer-focused Live Chat Representative to join our team at Best Buy in Houston, Texas. As a Live Chat Representative, you will be responsible for providing exceptional customer service and support through our online chat platform.Responsibilities:1. Engage with customers in real-time through live chat to address inquiries, resolve issues, and provide product recommendations.2. Demonstrate in-depth knowledge of Best Buy products, services, and promotions to assist customers effectively.3. Handle multiple chat sessions simultaneously while maintaining a high level of professionalism and efficiency.4. Collaborate with other departments to ensure accurate and timely responses to customer inquiries.5. Proactively identify opportunities to upsell and cross-sell products to enhance the customer experience.6. Follow established guidelines and procedures to ensure compliance and consistency in communication with customers.7. Utilize creativity and presentation skills to engage customers and create a positive impression of the Best Buy brand.Requirements:1. Minimum of 4 years of experience in customer service or a related field.2. Excellent communication and interpersonal skills.3. Strong problem-solving abilities and attention to detail.4. Proficiency in typing and multi-tasking in a fast-paced environment.5. Ability to work independently and as part of a team.6. Confident and hardworking attitude to drive customer satisfaction.7. Demonstrated creativity and presentation skills to deliver engaging chat interactions.If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply for the Live Chat Representative position at Best Buy. Join us in our mission to connect with customers and give back to the community through our corporate social responsibility initiatives. Apply by the deadline to be considered for this exciting opportunity.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Live Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.