Product Delivery Manager

As a Product Delivery Manager of the External Platforms area, you will be part of a team working to deliver some of the most innovative and engaging products and customer experiences in the industry.

The Wow

Betsson Group’s mission is to put customers at the heart of our business through unrivalled customer experiences, and you will play a crucial part in achieving that mission.

You will be part of a team whose main responsibilities are to (1) Evaluate third party proposals and determine the best fit for a long-term partnership (2) And, to deliver the Product and manage its sustainable growth.  You will spend most of your time on the latter point, providing top entertainment to our customers.

Your primary focus will be to manage the delivery process of either large initiatives (e.g. a new market entry) or to manage the product growth of our existing suite of brands/products, depending on the business need and demand.  You will also work on fostering an excellent working relationship with suppliers, whilst bridging the commercial/technical gap between them and our internal teams. You will collaborate with multiple stakeholders at various organisational levels to ensure a successful delivery. 

We operate in a fast paced, ever-changing, and challenging industry, and you will have several opportunities to work on complex but fun products having a direct contribution to Betsson Group’s success.

A taster of what you will be involved with:

• Building and growing excellent relationships, internally as well as with external partners, collaborating with supplier account managers through open dialogue
• Participating in managing SLAs and budget alignments for relevant suppliers
• Collecting user requirements; documenting User Stories, product specifications, mock-ups, and acceptance criteria. Turning ambiguous, conflicting, and incomplete inputs into understandable outputs, providing necessary clarifications to the executing teams.
• Ensuring that deliverables are aligned with our product strategy driven primarily by the Product Manager
• Responsibility for day-to-day activities, which includes:
• Managing the backlog, gathering estimates and setting priorities based on inputs from the Product Manager
• Creating and updating delivery/support tickets and following up on incidents, keeping relevant stakeholders updated
• Alignments and communication with internal stakeholders and external partners
• Ensuring relevant processes operate smoothly, proposing and introducing changes where required
• Accountability and responsibility for the product quality, actively contributing to the testing lifecycle, ensuring a continuously great experience for the end-users
• Adopting a rigorous approach for continuously quality checking your assigned product/s to identify issues early, raising improvements to the Product Manager
• Keeping abreast with new developments on the relevant 3^rd party platform/s to highlight any advantages and potential opportunities to the Product Manager
• Actively participating in the Project / Product Management communities, sharing and re-applying skills and knowledge and bringing in best practices
• Providing support when required for supplier selection according to business/market needs
• Occasional travel to our various offices may be required

At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

We offer numerous challenges where your skills will be put to good use! We encourage innovation, independence and celebrate success where you will be part of multi-cultural and diverse company, with people from all over the world.