Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.
We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.
Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.
Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.
If that sounds exciting—and the job description below feels like a fit—we really should start talking.
The Implementation Project Manager will be a critical member of the Customer Success team, serving as the lead on implementation projects for BetterUp’s new and existing customer launches. This person will directly contribute to BetterUp’s mission by ensuring all implementation projects launch with velocity and quickly reach a critical mass of user activations and engagement. Success in this role involves not only launching successful projects but delighting customers with a seamless experience where BetterUp products are delivered in a way that leads to desired business outcomes. We need a critical thinker that can identify ways to improve our implementation operations and customer experience. Beyond the classic project manager skill-set of collaboration and organization, the ability to empower our customers to become true program and platform owners will be a key skill to succeed in this role.
As an Implementation Project Manager, you will need to be able to prioritize effectively in a dynamic environment, and have a track record for being detail-oriented with a demonstrated ability to motivate and influence teams outside of your direct purview. Communication skills (written and verbal) to ensure all internal and external stakeholders are consistently updated and held accountable for deliverables, and clearly communicate potential project issues and risks, will be key to success in this role. This role will report to the Manager of Implementation Management.
What you’ll do:
If you have some or all of the following, please apply:
Benefits:
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.
The base salary range for this role is $101,600 – $168,000.
If you live in New York, the base salary range for this role is:
$112,000 – $168,000: New York City
$106,400 – $159,600: Nassau, Newburgh
$101,600 – $152,400: Albany, Buffalo, Rochester, Syracuse
Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co
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