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Contract Manufacturer Program Manager

Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we have grown tremendously each year since launch. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a Contract Manufacturer Program Manager to drive excellence with our contract manufacturing partners. This role will work closely with our engineering, manufacturing, quality, supply chain, and PMO teams to manage the production and launch of existing and future Bevi hardware products. The Contract Manufacturer Program Manager will also work with operations leadership to implement best practices in our New Product Development readiness process, improving Bevi’s ability to launch products that meet our business objectives.

Responsibilities:

  • Work cross functionally within Bevi and externally with contract manufacturers and key suppliers to oversee the manufacturing and delivery of finished goods to our global distribution network
  • Responsible for indirect management of a team of Bevi subject matter experts, including- purchasing, planning, sourcing, quality, technical services, manufacturing engineers as it relates to external supplier relationships
  • Holding internal and external teams accountable for their commitments, removing roadblocks to their work. Promote empowerment of the team, mentoring team members where necessary
  • Act as liaison between technical and non-technical departments, facilitating cross-team collaboration and understanding
  • Increase rigor of phase gate processes and approvals, especially during new product launches with external suppliers
  • Maintain schedule commit dates to ensure customer delight
  • Triage issues and track ongoing actions
  • Improve reporting and program management of contract manufacturers
  • Communicate with cross functional teams on program status
  • 5+ years of engineering, program management, or operations management experience in a contract manufacturing environment
  • Bachelors degree in relevant field (Engineering, Supply Chain Management) or equivalent relevant experience
  • Experience guiding hardware products, particularly complex electromechanical assemblies, through manufacturing development and production ramp
  • Experience with product lifecycle and quality management systems
  • Excellent written and verbal communication skills
  • Conducts complex, important work under minimal supervision with wide latitude for independent judgment
  • Ability to travel 20% domestically and internationally
  • Ability to be in the office 3 days per week
  • Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
  • 401(k) with company match, and environmentally responsible investment options
  • Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc (including sustainability or social justice volunteer events)
  • Generous fully paid parental leave for both birth parents and non-birth parents
  • Fully employer paid disability and life insurances
  • Wellness and fitness reimbursements
  • Monthly stipends for cell phone use and commuting costs
  • Onsite snacks and (of course) unlimited Bevi ... plus composting and terracycling, too
  • Happy hours, pancake breakfasts, Hero awards - and more!

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Contract Manufacturer Program Manager, Bevi

Bevi is on the lookout for a dynamic and passionate Contract Manufacturer Program Manager to join our growing team! As the market leader in IoT-enabled beverage machines, we're on a mission to revolutionize the beverage supply chain and eliminate single-use water bottles. With over 160 million dollars raised in venture capital, we've seen tremendous growth, and we're excited to keep the momentum going! In this role, you'll collaborate closely with various teams, including engineering, quality, and supply chain, to manage the production and launch of both existing and future hardware products. You'll be the linchpin connecting our contract manufacturers and key suppliers to ensure the smooth delivery of finished goods to our global distribution network. Your expertise in program management, engineering, and operations will drive excellence and accountability within the team and help launch innovative products that meet our business objectives. We're prepared to offer comprehensive benefits, including medical, dental, and 401(k) matching, alongside a vibrant company culture that includes flexible PTO and fun team events. If you’re ready to make a meaningful impact at Bevi, come and help us lead the charge towards a greener future, one delicious sip at a time!

Frequently Asked Questions (FAQs) for Contract Manufacturer Program Manager Role at Bevi
What are the responsibilities of a Contract Manufacturer Program Manager at Bevi?

As a Contract Manufacturer Program Manager at Bevi, you'll oversee the manufacturing process and work cross-functionally to ensure that finished products are delivered to our distribution network on schedule. This involves collaborating with contract manufacturers and internal teams, guiding them through product lifecycle management, and addressing any issues that arise during production.

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What qualifications are required for the Contract Manufacturer Program Manager position at Bevi?

Candidates for the Contract Manufacturer Program Manager role at Bevi should have a Bachelor's degree in a relevant field such as Engineering or Supply Chain Management, combined with a minimum of 5 years of experience in engineering, program management, or operations management specifically in a contract manufacturing environment.

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How does the Contract Manufacturer Program Manager at Bevi contribute to new product development?

The Contract Manufacturer Program Manager at Bevi plays a vital role in our New Product Development readiness process by implementing best practices and ensuring that new hardware products meet business objectives. This includes increasing the rigor of phase gate approvals and maintaining communication with cross-functional teams throughout the product launch.

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What kind of experience is preferred for a Contract Manufacturer Program Manager at Bevi?

Ideal candidates for the Contract Manufacturer Program Manager position at Bevi should have experience guiding complex electromechanical hardware products through development and production ramp. Experience with product lifecycle and quality management systems is also highly desirable.

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What benefits can a Contract Manufacturer Program Manager expect to receive at Bevi?

At Bevi, Contract Manufacturer Program Managers enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company matching, generous paid time off, and wellness reimbursements. Additionally, we focus on a positive workplace culture that promotes sustainability and social responsibility.

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Common Interview Questions for Contract Manufacturer Program Manager
Can you describe your experience with managing contract manufacturers?

When answering this question, focus on specific examples where you successfully managed contract manufacturers, detailing the strategies you employed to ensure quality and timely delivery of products. Highlight any challenges you faced and how you overcame them while fostering collaboration with internal and external partners.

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How do you ensure cross-functional teams stay aligned during product launches?

To answer effectively, outline your approach to maintaining alignment among teams, such as regular communication through meetings, clear documentation of responsibilities, and setting up collaborative tools that enhance visibility on timelines and status updates for the entire team.

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What strategies do you use to improve the rigor of phase gate processes?

Discuss your experience in establishing robust phase gate processes by leveraging metrics and feedback from previous product launches. You can also mention how you prioritize and manage stakeholder expectations throughout these critical stages.

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How do you handle conflicts between technical and non-technical departments?

Showcase your ability to act as a bridge between technical and non-technical teams. Explain a situation where you facilitated understanding or resolved misunderstandings through active listening, diplomacy, and ensuring all voices were heard in the decision-making process.

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Describe a time when you had to triage multiple issues at once during a product launch.

Use the STAR method (Situation, Task, Action, Result) to describe a specific instance where you successfully managed multiple issues, prioritizing them based on urgency and impact, while keeping the focus on the overall goal of a successful product launch.

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What is your approach to mentoring team members?

Discuss your philosophy on mentorship, emphasizing the importance of empowerment and providing support. Mention any specific techniques you employ, such as setting development goals with team members and providing regular feedback to nurture their growth.

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How do you maintain commitment dates with contract manufacturers?

Explain the tools and methods you use to track commitments and deadlines, along with the communication protocols for addressing potential delays or setbacks. Highlight your proactive approach in anticipating challenges to ensure that timelines are met.

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What kind of reports do you generate to keep stakeholders informed?

Discuss the types of reports that you create, such as status updates, risk assessments, and performance metrics. Talk about how you present these reports to stakeholders in a way that highlights progress, challenges, and any necessary actions needed to stay on track.

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Can you provide an example of how you improved a process related to contract manufacturing?

Share a specific example where you identified inefficiencies or opportunities for improvement in processes. Discuss the steps you took to implement changes and the measurable impact those changes had on productivity or quality.

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What experience do you have with quality management systems?

Discuss your familiarity with quality management standards, such as ISO or Six Sigma, and how you've applied them in previous roles. Explain how this knowledge informs your work and ensures the manufacturing of high-quality products.

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Founded in 2013, Bevi is headquartered in Boston, Massachusetts. They are on a mission to replace mass-produced beverages with custom drinks mixed at the point of use with their counter-top and stand-up machines.

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Full-time, hybrid
DATE POSTED
December 28, 2024

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