Technology Platforms Manager

• National
• Full time (75 hours per fortnight)
• Hybrid work arrangements

Beyond Bank a bank that is for and with you.

We are one of Australia's largest, 100% customer-owned mutual banks with a credit union heritage. With over 300,000 customers and over 40 branches across five states, we are working hard to be the best relationship bank for customers and communities in Australia. When you join Beyond Bank, you will work for a B Corp and be part of a friendly, inclusive, and supportive environment where you can continue progressing, no matter what stage of your career.

Our values of Customer Obsessed, Empowering Communities, Right things, right way, Shared Ambition, and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves.

What and how you will work:

This is a national role and can be performed from anywhere in Australia. The majority of the development team are located in Adelaide, so some travel will be required if not located in Adelaide.

The Technology Platforms Owner is responsible for managing IT operations and critical third-party services across the Bank. They handle feature development, testing, and support for various banking systems, while also engaging with business units to influence product roadmaps and optimise vendor relationships. Additionally, they ensure proper governance and SLA management in collaboration with legal and procurement teams.

In the role you will

•  Spearhead innovative strategies that align with our corporate vision, tackling complex challenges head-on.
• Shape the future of IT Services by ensuring we have top-notch resources, budget, and tools for stellar customer service.
• Mastermind budget management to keep us on track with our organizational goals.
• Drive success by crafting and executing operational plans that support our grand strategy.
• Transform business systems by identifying inefficiencies and implementing cutting-edge automation and process improvements.
• Lead the charge in developing RFPs, negotiating, and managing vendor contracts for top-tier IT services.
• Ensure excellence by maintaining compliance with contract specs and collaborating with vendors to enhance system functionality.
• Champion performance by setting ambitious goals for vendors and team members, and taking decisive action to achieve business objectives.
• Make smart moves by interpreting financial indicators to inform better business decisions.
• Elevate our IT by managing and implementing system upgrades that align with our strategic direction.

About you

The ideal candidate for this role is a strategic thinker with a knack for innovation and a strong background in IT operations. They are adept at managing budgets, leading teams, and fostering vendor relationships. Key traits include excellent problem-solving skills, effective communication, and the ability to drive performance and strategic alignment.

• Veteran Leader: Over 10 years of experience managing third-party or managed services providers.
• Banking Pro: Over 10 years of experience in banking, financial services, or software account management.
• Strategic Visionary: Over 10 years of leadership in strategy, budgeting, supply/demand planning, and people leadership.
• Tech Guru: Strong understanding of enterprise application architecture, ITIL, DevOps, and risk management/regulatory compliance.
• Operations Maestro: Proven IT operations management experience.
• Commercial Savvy: Strong commercial acumen with a knack for analysing cost vs. risk trade-offs.
• Influential Communicator: Excellent stakeholder influence, communication, and advanced contract negotiation skills, with a focus on operational risk and people leadership.

See yourself in our team

You will be joining a dynamic Technology team who work together to provide high quality technology solutions for our people, customers and community. These solutions protect, create and return value and enable financial wellbeing. You will have opportunities to work closely with and learn from different teams across the business, working in partnership to tackle interesting and complex challenges. Join us if you're passionate about transforming the way we deliver change at Beyond Bank!

Why work for Beyond Bank?
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for our roles.

Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or modifications for accessibility to our locations, please contact us at [email protected]

And there’s even more benefits:

• Additional 3 paid work-life balance days to boost your annual leave
• Paid community volunteer days to support many community charities across Australia
• Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more
• A flexible, and diverse working environment
• Career development opportunities, training and coaching

By joining Beyond Bank, you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference, we would love to hear from you.
 

What does our recruitment process look like?
The process can include a phone screen, video interview, virtual or face-to-face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.

Apply Now!
To find out more about Beyond Bank visit beyondbank.com.au or for more information contact [email protected]

Applications close 02/03/2025

As a certified B Corp we are using our business as a force for good.

By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.