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Job details

Customer Success Manager

BeyondTrust is a leader in cyber security SaaS, creating a safer world through innovative solutions. They are looking for a Customer Success Manager to enhance customer value and experience.

Skills

  • Customer Success management
  • Cross-collaboration
  • Customer advocacy
  • Salesforce knowledge
  • Familiarity with BeyondTrust products

Responsibilities

  • Execute a world-class customer experience
  • Create Success Plans for customers
  • Drive high return on investment for customer purchases
  • Escalate customer satisfaction issues
  • Cross-collaborate with Sales and Technical teams
  • Educate customers about opportunities and product value

Education

  • Bachelor's degree preferred

Benefits

  • 25 days holiday which increases with length of service
  • Competitive pension scheme
  • Vitality Private Healthcare
  • Life Insurance
  • Paid parental leave
  • Employee Assistance Programme
To read the complete job description, please click on the ‘Apply’ button
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CEO of BeyondTrust
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Janine Seebeck
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Join our mission to protect identities, stop threats, and deliver dynamic access to empower and secure a work-from-anywhere world.

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SENIORITY LEVEL REQUIREMENT
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 6, 2024

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