BeyondTrust is a leader in cyber security SaaS, creating a safer world through innovative solutions. They are looking for a Customer Success Manager to enhance customer value and experience.
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Skills
Customer Success management
Cross-collaboration
Customer advocacy
Salesforce knowledge
Familiarity with BeyondTrust products
Responsibilities
Execute a world-class customer experience
Create Success Plans for customers
Drive high return on investment for customer purchases
Escalate customer satisfaction issues
Cross-collaborate with Sales and Technical teams
Educate customers about opportunities and product value
Education
Bachelor's degree preferred
Benefits
25 days holiday which increases with length of service
Competitive pension scheme
Vitality Private Healthcare
Life Insurance
Paid parental leave
Employee Assistance Programme
To read the complete job description, please click on the ‘Apply’ button