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Social Media Manager

BiggerPockets is the leading resource for anyone looking to succeed in real estate investing. Since 2004, we’ve helped investors get their first (or next) deal through a unique combination of immersive education, deal analysis tools, events, books, and a supportive community of more than 3 million members. We aim to help people avoid real estate investing mistakes, learn valuable tips, find partners, deals, and financing, and make the smartest investment decisions to achieve financial success and personal financial freedom.


Role Summary:

The Content Team at BiggerPockets is responsible for driving the content production factory across our multiple podcasts, YouTube channels, online blog, social media and community channels, educational courses, in-person events, and book publishing business. 

The Social Media Coordinator, on the Content Team, will be responsible for managing and developing the content across all of the BiggerPockets branded social platforms (@BiggerPockets handles), including Facebook, Instagram, Threads, TikTok, X, and Linkedin. The right person has a passion and obsession with creating, editing, and posting viral social media content, loves using the fast data feedback loops social media offers to make game-time decisions, and wants to continuously identify opportunities to optimize social content to best engage and educate our current audience and grow our future audience.

This cross-functional role will execute the content vision and strategy for the BiggerPockets Real Estate brand and will work closely with folks across the Content Team, to not only execute the strategy behind original social media content production, but also drive overall BPRE brand awareness and revenue conversions across the business.

This job is a Denver-based, full-time opportunity. 

Key Role Responsibilities

  • Ideate, create, edit, and post brand-aligned social media content for @BiggerPockets channels in various content buckets (real estate news, real estate education, brand support, product awareness, etc.)
  • Manage the day-to-day of social media production and content calendar—planning all social media content with a small team of in-house creators, third-party contractors, and contracted talent
  • Post content every single day across multiple platforms and track the outputs (views, engagement, likes, comments, shares, etc.) on every single post. Operate under a “Build, Measure, Learn” cycle of content creation and management
  • Report weekly on all trackable metrics and working tests to improve engagement within our social channels against a team-wide content scorecard
  • Discover and execute an effective sponsored content social media strategy, in conjunction with our in-house advertising team
  • Develop strategies to create social media content utilizing our 3+ million members (UGC) and/or our in-house creative staff—utilizing your best practices, processes, and procedures to teach others and provide feedback to make high-quality or viral content for the business
  • Create and distribute social-first content that builds our brand reputation and positions BiggerPockets as a thought leader in the space
  • Creatively translate pre-recorded media content (from podcasts or youtube content) into great social media content, pulling from already-created content to execute the strategy
  • Perform research on current trends/audience preferences and drive effective changes on various social platforms to develop stronger brand awareness
  • Collaborate with cross-functional departments (advertising, memberships, marketplaces, and more) to ensure brand consistency and awareness are improving to drive conversions to the website
  • Monitor all current tech, real estate trends, and social best practices using the right tools and applications to stay relevant and effective in the business


About You

  • 2+ years of social media experience at a well-loved brand with multiple platforms managed
  • Can obsess over a working content calendar with room for improvements based on findings and tests you’ve performed on each platform
  • Extremely strong organizational, communication, and production habits that drive clear growth in views for our social media platforms
  • Capable of managing the entire social media production workflow at a high level across multiple platforms 
  • A passion for social media! A daily renewed zest for driving social content that truly inspires, educations, or entertains our audiences within our brand standards
  • Excited about and willing to test new ideas, and share your findings, to drive new audiences—in a way that captures the new audiences we aim to capture
  • Experience in developing great sponcon or advertising-led content within social media that still inspires and educates our audiences
  • Proven wins managing multiple content creation processes and channels, including distribution to Instagram, Facebook, TikTok, LinkedIn, and X
  • Proven experience utilizing social listening platforms and analytics to glean valuable insights, anticipate trends, and guide strategic decision-making
  • Strong copywriting skills, production tactics, and interpersonal leadership skills to influence without directly managing a team
  • Excellent communication skills, across multiple stakeholders—sometimes remotely!
  • Experience in real estate investing or learning about financial freedom if you’re not an investor or fan of BiggerPockets already


Location

  • Denver, CO 80222

Compensation

  • $70,000 - $80,000 per year based on experience
  • 10% yearly bonus based on company performance

Schedule

  • Hybrid (3 days/week in our Denver office)

BiggerPockets is proud to be an EOE/Veterans/Disabled/LGBTQ+ employer

  • We celebrate, support, and encourage being different for the benefit of our team members and community. We do not discriminate on the basis of race, color, religion, age, sex, gender identity, sexual orientation, national origin, political affiliation, marital status, non-disqualifying physical or mental disability, genetic information, membership in an employee organization, retaliation, parental status, veteran status or other non-merit factor.
  • We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment offers are decided on the basis of qualifications, merit, and business need.


*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.*

  • Medical, dental, and vision coverage
  • Flexible paid time off
  • Office snacks & beverages
  • Tuition reimbursement & career development
  • 401k package
  • Paid parental leave
  • 12 company-paid holidays per year
  • Community service & volunteer opportunities
  • Amazing team & fun culture with lots of team events
  • Learn more about real estate investing
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What You Should Know About Social Media Manager, BiggerPockets

BiggerPockets is on the lookout for a dynamic Social Media Manager to join our ever-evolving Content Team! At BiggerPockets, we're not just about real estate; we're about empowering investors from all walks of life. Since 2004, we've helped millions navigate the complexities of real estate investing through educational resources, insightful community engagement, and innovative tools. As our Social Media Manager, you'll be at the forefront of our messaging, responsible for managing and crafting engaging content across all our social media platforms including Facebook, Instagram, TikTok, and more. Your passion for creating viral social content will shine as you bring our real estate news, education, and brand values to life. You'll monitor performance metrics and adapt strategies based on fast feedback, collaborating closely with creative teams to generate top-notch content. This role is not just about posting; it's about driving engagement, brand awareness, and conversions to help our community discover the best investment opportunities out there. With a hybrid work schedule based out of Denver, you’ll enjoy a vibrant company culture that values innovation and collaboration. If you have a knack for storytelling through social media and a desire to inspire millions in their real estate journeys, this is the perfect chance to dive into a rewarding role at BiggerPockets.

Frequently Asked Questions (FAQs) for Social Media Manager Role at BiggerPockets
What responsibilities does a Social Media Manager at BiggerPockets have?

As a Social Media Manager at BiggerPockets, you'll be responsible for managing the day-to-day content on our various social media platforms. This includes ideating, creating, editing, and posting brand-aligned content across channels like Facebook, Instagram, and TikTok, while planning and executing a comprehensive content calendar. You'll also track engagement metrics and adapt your strategies to optimize audience interactions. This role is pivotal in driving brand awareness and revenue conversions, making it an exciting opportunity for those passionate about social media.

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What qualifications do I need to become a Social Media Manager at BiggerPockets?

To qualify for the Social Media Manager position at BiggerPockets, candidates should have at least 2 years of experience managing social media for a well-loved brand. Ideal candidates should demonstrate a strong understanding of various platforms, excellent organizational and communication skills, as well as the ability to produce high-quality content efficiently across multiple channels. Experience in real estate or financial freedom is a plus but not a strict requirement!

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How does the Social Media Manager contribute to BiggerPockets’ overall strategy?

The Social Media Manager at BiggerPockets plays a crucial role in executing and refining our content strategy to engage both current and potential followers. They gather insights from metrics to inform content production and collaborate with cross-functional teams to ensure brand consistency. By creatively translating existing media content for social media, they help position BiggerPockets as a thought leader in real estate investing, ultimately driving traffic and conversions for the business.

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What is the work environment like for a Social Media Manager at BiggerPockets?

The work environment for a Social Media Manager at BiggerPockets is vibrant and dynamic, reflecting our focus on creativity and collaboration. With a hybrid schedule based out of our Denver office, you’ll have the balance of remote work and in-office activities. We celebrate diversity and inclusivity, ensuring a supportive atmosphere where all team members can thrive and contribute to impactful projects that help educate and empower individuals interested in real estate. We also encourage continuous learning and innovation in everything we do.

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What is the compensation range for the Social Media Manager position at BiggerPockets?

The compensation range for the Social Media Manager role at BiggerPockets is set between $70,000 to $80,000 per year, depending on experience. Additionally, there is a yearly performance bonus of 10% based on company metrics. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, flexible paid time off, and opportunities for career development, making this a rewarding opportunity for the right candidate.

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Common Interview Questions for Social Media Manager
Can you describe your previous experience managing social media content?

In your response, highlight specific platforms you've managed, the types of content you created, and how your strategies impacted engagement and growth. Be sure to include metrics or successes that demonstrate your ability to drive results and adapt content strategies based on analytics.

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How do you stay updated with current social media trends?

Explain your methods for keeping up with trends, such as following industry influencers, participating in webinars, or using social listening tools. Highlight how applying these insights has helped you develop content that resonates with audiences.

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What strategies do you use to promote user-generated content?

Discuss specific strategies you've used to encourage user-generated content, focusing on incentives, community interactions, or campaigns that have successfully engaged your audience. Mention how you integrated this content into your overall marketing strategy.

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Can you walk us through your content calendar creation process?

Describe your approach to creating a content calendar, emphasizing collaboration with team members, using data for planning, and ensuring alignment with brand messaging and goals. Illustrate how you've adapted content based on tracking metrics and feedback.

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What role does analytics play in your social media strategy?

Discuss how you leverage analytics tools to monitor performance across platforms, making data-driven decisions to iterate on content strategies. Provide examples of specific metrics you track and how they influenced your content direction.

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How do you ensure brand consistency across multiple platforms?

Explain how you maintain brand voice and visual consistency across diverse social media channels. Highlight the importance of understanding each platform's unique audience while keeping the core brand elements intact.

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What types of content do you believe drive the highest engagement?

Share your perspective on what types of content resonate most with audiences, based on your experience. Include examples such as educational posts, interactive content, or visually appealing media that have garnered significant engagement.

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How would you handle negative feedback on social media?

Discuss your approach to addressing negative feedback, emphasizing the importance of responding promptly, professionally, and publicly to demonstrate accountability. Highlight how you’d convert criticism into an opportunity for improvement.

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Can you provide an example of a successful social media campaign you managed?

Share a detailed example of a campaign you spearheaded, including the objectives, strategies used, engagement metrics, and any positive outcomes or lessons learned. Showcasing creativity and results will enable you to stand out.

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What excites you most about working for BiggerPockets as a Social Media Manager?

Express your enthusiasm for the BiggerPockets mission and how it aligns with your interests. Share specific aspects of the company culture or projects that inspire you and how you envision contributing to the social media team’s goals.

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Full-time, hybrid
DATE POSTED
January 15, 2025

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