Job details
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IT Helpdesk Specialist
Join the dynamic team at Bilt as an IT Helpdesk Specialist. This role is critical in supporting our rapidly evolving tech environment, ensuring seamless daily operations for our team.
Skills
- Experience working with MacOS & Windows operating systems
- Support experience with Google Workspace, Okta, Slack, Zoom
- Proficient with various IT Helpdesk services
- Strong troubleshooting and problem-solving skills
Responsibilities
- Provide first-line support for IT-related questions and troubleshooting issues related to our primary tools
- Oversee the deployment and management of hardware
- Support office network infrastructure
- Collaborate with IT and Security teams in implementing cybersecurity measures
- Assist in the onboarding and offboarding process
- Contribute to documentation and continuous improvement of IT processes
Benefits
- Competitive salary with equity and performance bonus program
- Health insurance
- 401k plan with a match
- Commuter FSAs
- Unlimited PTO
- Exclusive Employee only Bilt Points
- Team Events
To read the complete job description, please click on the ‘Apply’ button
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Bilt Rewards is the first-ever rewards program in the US launched in 2021. The company offers a rewards program that allows renters to earn points on rent and create a path towards homeownership.
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BADGES 
CULTURE VALUES
Customer-Centric
Mission Driven
Social Impact Driven
Passion for Exploration
Dare to be Different
Diversity of Opinions
Reward & Recognition
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Collaboration over Competition
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Fully Distributed
Flex-Friendly
Social Gatherings
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Performance Bonus
401K Matching
Paid Sick Days
Paid Time-Off
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$80,000/yr - $110,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 10, 2024
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Customer-Centric
Mission Driven
Social Impact Driven
Passion for Exploration
Dare to be Different
Diversity of Opinions
Reward & Recognition
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Collaboration over Competition
Family Medical Leave
Maternity Leave
Paternity Leave
Fully Distributed
Flex-Friendly
Social Gatherings
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Performance Bonus
401K Matching
Paid Sick Days
Paid Time-Off
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